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Russ Darrow Kia of Madison

Madison, WI

4.3
716 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 716 reviews

May 16, 2024

Gave great service and helped us get into a new car with the payment we wanted. More

by Tammygiddings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

May 07, 2024

Sales guy war great. Thank you so much. Could have been a faster process though, since we were paying cash. More

by Kalist
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Rangel
April 08, 2024

Dealership was good but the service from Fredy Rangel was exceptional ! We left with the exact vehicle our daughter wanted ! More

by Arthur Morgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 16, 2024

Antonio was very easy to work with and great with addressing my questions and concerns. More

by emmittjoslin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Johnathan was great to work with. Finance takes way to long. Love the car. Fifteen More

by Mark.mm5896hogo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Attentive sales/ finance staff. Easy to negotiate with. Dealership building was clean . Lots of options to choose from. More

by deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Mar 11, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 02, 2024

Salesman Zackery G. was amazing. His patience was key to the sale. He didn’t fold under pressure with the my daughter having her first car. Really appreciate Zack for he More

by Muldrow.michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 18, 2024

This Dealer is Highly Recommended, they cared enough and took care of me when every other dealer around the area wouldn't, my hats off to Zackery Glynn and the rest of the sales team, they all understood th More

by w4dmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drake Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Krumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Bonner
Feb 19, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 15, 2024

Highly Recommend @MICHAEL KRUMM of Madison WISCONSIN. Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍 More

by blttetting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Krumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

February 04, 2024

It seemed to take a long time to purchase the car. There was a lot of waiting, especially since we were not financing the car. The people were great. More

by sunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

Feb 08, 2024 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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