Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Madison
Madison, WI
864 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 864 reviews
September 14, 2025
Jonathan is the best salesman to work with. I knew what I wanted going into the dealership after texting with him a couple of days prior. I showed up for my appointment and he had the car ready I knew what I wanted going into the dealership after texting with him a couple of days prior. I showed up for my appointment and he had the car ready and we were test driving within minutes. Jonathan had me do all the prior paperwork—credit check—prior to coming and it made the sale go so much easier and faster than I thought it would. Jonathan kept me in the loop as financing was working on my deal. I appreciated his professionalism and genuineness throughout the process! I am a frequent customer and I’ll keep coming back!!! More
by misskranz
September 14, 2025
Everett was great to work with. Straight to the point and listened to what we had to say. I would recommend working with him to anyone. Straight to the point and listened to what we had to say. I would recommend working with him to anyone. More
by Trevor
September 14, 2025
Caleb was great. Friendly and easy to work with! It was a pretty seamless transaction. Friendly and easy to work with! It was a pretty seamless transaction. More
by hlbrennan
Employees Worked With
September 13, 2025
We just purchased a 2026 K5, Everett Buol helped us with this sale and was extremely helpful and knowledgeable!! He was up beat and ready to assist us, we would purchase another vehicle from Everett and rec this sale and was extremely helpful and knowledgeable!! He was up beat and ready to assist us, we would purchase another vehicle from Everett and recommend him!! More
by Krohde949
Employees Worked With
September 12, 2025
He is wonderful this is our 2nd vehicle from him. He works with us due to we are senior citizens. He works with us due to we are senior citizens. More
by bridgesrenee3
Employees Worked With
September 09, 2025
Helpful service and nice staff. Clean and well maintained waiting area. Worked with my particular situation. Clean and well maintained waiting area. Worked with my particular situation. More
by msully74
Employees Worked With
September 08, 2025
Coming from out of town, Antonio was very informative about the environment and what choose. about the environment and what choose. More
by BadgersFan
September 07, 2025
The process was very easy. Many options. Everyone I worked with was professional and informative. Many options. Everyone I worked with was professional and informative. More
by clarac53704
September 06, 2025
Kal has been such a pleasure to work with. I'd be happy to work with him again in the future. I'd be happy to work with him again in the future. More
by emilijspencer
September 06, 2025
Jonathan was amazing to work me and patience with my not totally knowing what I wanted. Would totally recommend Russ Darrow and Jonathan totally knowing what I wanted. Would totally recommend Russ Darrow and Jonathan More
by mtley56
Employees Worked With
