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Russ Darrow Kia of Madison
Madison, WI
766 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 766 reviews
July 27, 2020
Great Experience Our car buying experience was great. David and Ryan explained everything in great detail, were friendly and knowledgeable and went out of their way t Our car buying experience was great. David and Ryan explained everything in great detail, were friendly and knowledgeable and went out of their way to make the whole buying experience quick and easy. More
by tlibansky
Employees Worked With
David Leung, Ryan Wondra
July 23, 2020
We had a great experience buying our new car with Russ Darrow. Everyone we worked with was helpful, friendly, and went out of their way to assist. Darrow. Everyone we worked with was helpful, friendly, and went out of their way to assist. More
by jordan.marschke12
July 19, 2020
Got me back on the road Tyler Newman was a pleasure to work with. They got me a really good warranty. I am excited to have a Kia. I heard they are great cars! Tyler Newman was a pleasure to work with. They got me a really good warranty. I am excited to have a Kia. I heard they are great cars! More
by JCAlexander
Employees Worked With
Tyler Newman
July 16, 2020
Rolando Clavijo from sales helped my family get a certified used Kia Sedona. He was extremely pleasant to work with and thoroughly answered all the questions we had. He joined us on the test drive an certified used Kia Sedona. He was extremely pleasant to work with and thoroughly answered all the questions we had. He joined us on the test drive and explained a lot of the features that we were unfamiliar with. The management and finance department were also quick and professional, we would love to work with all these people again! More
by nfunseth
July 16, 2020
Very helpful in answering the questions I had. Also proactive in getting things in order. Tried to upsell other products a bit too much, but I understand they’re a business trying to make money proactive in getting things in order. Tried to upsell other products a bit too much, but I understand they’re a business trying to make money More
by BCalk
July 14, 2020
Very happy with the treatment I received from David and Alex. They were very polite and helpful. A very nice experience in a new car buy Alex. They were very polite and helpful. A very nice experience in a new car buy More
by spahnyt
July 09, 2020
Amazing experience. My 2nd vehicle purchase! I will continue to buy my vehicles from Russ Darrow Kia of Madison. Best experience ever. Thank you so much for all that you have done to help me!!!! I’m be continue to buy my vehicles from Russ Darrow Kia of Madison. Best experience ever. Thank you so much for all that you have done to help me!!!! I’m beyond thankful More
by misscasondra
July 09, 2020
From the moment i walked in the experience was painless. Johnathon and the team made it a comfortable environment. 👍🏼 I would tell anyone to check them out. Johnathon and the team made it a comfortable environment. 👍🏼 I would tell anyone to check them out. More
by Helboy
