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Russ Darrow Kia of Madison

Madison, WI

4.6
867 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 867 reviews

April 30, 2022

Very friendly, thorough, easy to work with and Cliff and Ryan were great! One Very happy customer More

by Ndonny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Roberts, Ryan Wondra
Apr 30, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 25, 2022

Thank you so much Cliff Robert's it's always awesome working with you. This is the 5th car we have bought from Russ darrow and we are always treated like family. Look foward to many more years of busine More

by Rsteffen84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Roberts
Mar 25, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 24, 2022

Cliff was a rockstar! I appreciate you helping me out in a pinch and staying late to finish up! More

by Bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Roberts, Ryan Wondra
Mar 24, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 22, 2022

I was nervous to purchase my first car, but Russ Darrow Kia made the process easy. They were so helpful and nice the whole time I was shopping. They even worked with me to find a car that fit my budget and More

by lyndsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Krumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wondra
Mar 22, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 13, 2022

This dealership was extremely helpful, knowledgeable, and so easy to work with in every step of our purchase. More

by rclarkson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 11, 2022

It was a painless service I don’t know what else to tell will go back again More

by Mundito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gaither
Mar 11, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 09, 2022

I bought a vehicle here and happy with the purchase . Would suggest this dealer for others More

by Sorssv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredy Rangel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We appreciate it very much ! Please feel free to reach out to me when you get a moment so I can improved our service going forward and hopefully can earn 5 stars in the future . Drake Lallas 608 275 7700

March 08, 2022

Was able to get an appointment for an oil change had great service and didn't take long to wait More

by Fisherwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 04, 2022

They have a Friendly service department. Hours are convenient. Shuttle is very helpful and convenient More

by Klj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
Mar 05, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 02, 2022

My experience with Freddy Rangel and Alex Lalass was great really good with helping me buy a kia sportage...The best salesman More

by Riosmontesaurora
Recommend Dealer
Yes
Employees Worked With
Fredy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AlexLallas
Mar 02, 2022 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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