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Russ Darrow Kia of Madison

Madison, WI

4.3
717 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 717 reviews

April 25, 2020

We have purchased our 2nd vehicle from Tony T at Russ Darrow KIA. Four years ago we bought an Optima and this year we purchased a 2020 Sportage. Tony is always so easy to deal with. The manager Ryan w More

by SteigerLodi
Recommend Dealer
Yes
Employees Worked With
Stoyan (Tony) Takov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal , Ryan Wondra
Apr 27, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the great feedback ! We really appreciate it !

April 24, 2020

I had a Wonderful Experience at Russ Darrow Kia!!!...my I had a Wonderful Experience at Russ Darrow Kia!!! ...my Salesman was Ian...Ian is Very Professional and Informative, a real Pleasure, to do Business More

by Mitzi.e.delaney
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer, Ian O'Dierno
Apr 24, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the great feedback ! We really appreciate it !

April 18, 2020

David Leung ,Ryan Wondra and Alex Lallas got us into our dream Kia and in record time without any pain of haggling and endless negotiating!! More

by Kirk pinnow
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
Apr 18, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

April 18, 2020

Awesome in everything they did! We had the greatest experience. They were knowledgeable, courteous and professional. Could not have scripted it any better! Thank you More

by Kpinnow1483
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
Apr 18, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it

April 16, 2020

Friends David Leung became my friend in this purchase. Soft, no pressure. A gentleman. What an experience should be. I purchase the Kia and continued on to w More

by Hatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leung
Apr 17, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much to the review ! We greatly appreciate it !

April 14, 2020

Awesome. Another Satisfied customer. David Leung and his crew did such a fantastic job, we were 100% satisfied when we left the Dealership. They team of employees run like a well oiled ma More

by Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung
Apr 14, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

April 08, 2020

Very happy to work with the workers from Kia there are very nice , helpful and work with you to help you get a vehicle. So thank you all again for your help and helping us with another vehicle for our gr More

by As
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Roberts, Zachary Brimmer
Apr 08, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for your feedback ! We really appreciate it !

April 07, 2020

New car lease They were all very accommodating. Our Telluride took longer than expected to arrive, so they gave us a loaner car (which they delivered to us 4 hours More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer
Apr 08, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for your feedback ! We really appreciate it !

March 31, 2020

The finance manager was very cold - sales manager snuck in a product we didn't ask for., felt pressure to take the product and didn't let me wait for color choice More

by somewhat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon Montgomery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Roberts, Ryan Wondra
Mar 31, 2020 -

Russ Darrow Kia of Madison responded

I am very sorry for your experience. Please contact us if there is anything else we can offer or help with

March 29, 2020

First New car purchased! A trying time to purchase a new car, but I'd saved and it was time to say goodbye to my old Saturn. I met with the Sales person Zack, did a test drive More

by Christine P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackery Glynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Russ Darrow Kia of Madison responded

Thank you for the feedback ! We greatly appreciate it !

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