Russ Darrow Kia of Madison

We were very happy with the service we received when purchasing a new car. David and Alex were very easy to work with. Made sure we were very happy with our purchase purchasing a new car. David and Alex were very easy to work with. Made sure we were very happy with our purchase More

Awesome team! I specifically asked for David Leung because he is knowledgeable and upfront. Thanks Ryan Wondra for being patient, thorough and helpful during visit. because he is knowledgeable and upfront. Thanks Ryan Wondra for being patient, thorough and helpful during visit. More

I am so happy with my brand new Kia Optima! The team at Russ Darrow made my car buying experience as smooth as possible! Very knowledgeable staff and courteous! I would personally recommend to anyone I k Russ Darrow made my car buying experience as smooth as possible! Very knowledgeable staff and courteous! I would personally recommend to anyone I know to purchase a vehicle from them! More

Another great experience This is the 3rd car I've purchased from this Dealership. Must be doing something right!!!! Cliff Roberts is a great person to work with and is v This is the 3rd car I've purchased from this Dealership. Must be doing something right!!!! Cliff Roberts is a great person to work with and is very informative. More

Stress-free experience In this time of pandemic stress and anxiety, buying a new car wasn’t exactly on my bucket list, but Ben Zoran and Alex Lallas made it a good and easy In this time of pandemic stress and anxiety, buying a new car wasn’t exactly on my bucket list, but Ben Zoran and Alex Lallas made it a good and easy experience! More

Darrow Team Customer Service Worked with us to get a payment we could afford. Gave us several options so we could determine what worked best for us. We would reccommend them. Worked with us to get a payment we could afford. Gave us several options so we could determine what worked best for us. We would reccommend them. More

When I went to Russ Darrow Kia to purchase a new vehicle I was pleased. The entire staff was friendly and they made me feel at home. If I had to buy a new vehicle at a different time in the future I definit I was pleased. The entire staff was friendly and they made me feel at home. If I had to buy a new vehicle at a different time in the future I definitely would go to Russ Darrow Kia again. They helped me find the perfect vehicle to suit my needs. Thank you Russ Darrow Kia. More

The salesman, Jonathan, was extremely helpful and patient with my questions. He made car buying a pleasant experience. Financing was easy - felt a little pressured about additional services. Everything was with my questions. He made car buying a pleasant experience. Financing was easy - felt a little pressured about additional services. Everything was great up until then. More

The man who sold me my car was wonderful & knowledgable! Everyone including service department was so nice I highly recommend looking for your car at Kia of Madison! Everyone including service department was so nice I highly recommend looking for your car at Kia of Madison! More

Great service department I have been coming here for a few years as the agency I work for owns over 15 Kia Sedonas. Not necessarily the best van out there, but when it is back I have been coming here for a few years as the agency I work for owns over 15 Kia Sedonas. Not necessarily the best van out there, but when it is backed up by a quality service department it makes a difference. I even bring our Toyota vans here as that dealership does not have the customer service that you find at Russ Darrow. Joe has been running the service department for a while now and he has always kept me informed of parts needed, pricing, options and time the vehicle will be ready. That is the job and he performs it very well. I also have to add that during this Covid-19 crisis we have had, the dealership has remained open and has made it safe for customers and staff to be inside. More