Russ Darrow Kia of Madison

Awesome. Another Satisfied customer. David Leung and his crew did such a fantastic job, we were 100% satisfied when we left the Dealership. They team of employees run like a well oiled ma David Leung and his crew did such a fantastic job, we were 100% satisfied when we left the Dealership. They team of employees run like a well oiled machine, David and his "team" answered all our questions, explained everything out and we left with a new car and smiles on our faces. It is nice to see the team work, super polite, and positive attitudes of all those helping us. This is our second car we bought from David and Russ Darrow and it won't be the last. It is so comforting to know you can trust that you are getting the best deal. More

Very happy to work with the workers from Kia there are very nice , helpful and work with you to help you get a vehicle. So thank you all again for your help and helping us with another vehicle for our gr very nice , helpful and work with you to help you get a vehicle. So thank you all again for your help and helping us with another vehicle for our growing family. More

New car lease They were all very accommodating. Our Telluride took longer than expected to arrive, so they gave us a loaner car (which they delivered to us 4 hours They were all very accommodating. Our Telluride took longer than expected to arrive, so they gave us a loaner car (which they delivered to us 4 hours away). More

The finance manager was very cold - sales manager snuck in a product we didn't ask for., felt pressure to take the product and didn't let me wait for color choice in a product we didn't ask for., felt pressure to take the product and didn't let me wait for color choice More

First New car purchased! A trying time to purchase a new car, but I'd saved and it was time to say goodbye to my old Saturn. I met with the Sales person Zack, did a test drive A trying time to purchase a new car, but I'd saved and it was time to say goodbye to my old Saturn. I met with the Sales person Zack, did a test drive of a model similar to what I was looking for. When a car came in with the correct (manual!) transmission, they gave me a call. When I met with them, they went over the various plans, options, and did not try to hardsell on things I didn't need. I hope I don't need another car for some years to come, but I would recommend them to others. More

We went to Russ Darrow to get an upgrade to my car. The salesmen were very helpful. It took us a long time to make up our minds and they were very patient with us. We wound up very happy. salesmen were very helpful. It took us a long time to make up our minds and they were very patient with us. We wound up very happy. More

They did a great job. They really helped a lot. Started on one make and switched to one that was a better fit. Good experience. on one make and switched to one that was a better fit. Good experience. More

Pleasant Sales Experience Friendly and helpful dealership. Nice display of new Kia's in the showroom. Test drove two new Kia Soul vehicles. David shared lots of information abo Friendly and helpful dealership. Nice display of new Kia's in the showroom. Test drove two new Kia Soul vehicles. David shared lots of information about the Kia. More

Overall very good experience. I knew what I wanted and they were very accommodating and not too pushy about stuff. I'll definitely keep them in mind when my lease is up. they were very accommodating and not too pushy about stuff. I'll definitely keep them in mind when my lease is up. More

Service was great. Thorugh. Always friendly folks. Dealership is very clean, well organized. Service advisor is great. They took over my vehicles from another dealership. Dealership is very clean, well organized. Service advisor is great. They took over my vehicles from another dealership. More