Russ Darrow Kia of Madison

Darrow Team Customer Service Worked with us to get a payment we could afford. Gave us several options so we could determine what worked best for us. We would reccommend them. Worked with us to get a payment we could afford. Gave us several options so we could determine what worked best for us. We would reccommend them. More

When I went to Russ Darrow Kia to purchase a new vehicle I was pleased. The entire staff was friendly and they made me feel at home. If I had to buy a new vehicle at a different time in the future I definit I was pleased. The entire staff was friendly and they made me feel at home. If I had to buy a new vehicle at a different time in the future I definitely would go to Russ Darrow Kia again. They helped me find the perfect vehicle to suit my needs. Thank you Russ Darrow Kia. More

The salesman, Jonathan, was extremely helpful and patient with my questions. He made car buying a pleasant experience. Financing was easy - felt a little pressured about additional services. Everything was with my questions. He made car buying a pleasant experience. Financing was easy - felt a little pressured about additional services. Everything was great up until then. More

The man who sold me my car was wonderful & knowledgable! Everyone including service department was so nice I highly recommend looking for your car at Kia of Madison! Everyone including service department was so nice I highly recommend looking for your car at Kia of Madison! More

We have purchased our 2nd vehicle from Tony T at Russ Darrow KIA. Four years ago we bought an Optima and this year we purchased a 2020 Sportage. Tony is always so easy to deal with. The manager Ryan w Darrow KIA. Four years ago we bought an Optima and this year we purchased a 2020 Sportage. Tony is always so easy to deal with. The manager Ryan was also a pleasure to deal with. With the Coronavirus and the stay at home and social distancing in place we were able to handle the entire transaction via text and phone. Tony delivered the car to our door, it was awesome as is the norm with Russ Darrow! Thanks More

Great service department I have been coming here for a few years as the agency I work for owns over 15 Kia Sedonas. Not necessarily the best van out there, but when it is back I have been coming here for a few years as the agency I work for owns over 15 Kia Sedonas. Not necessarily the best van out there, but when it is backed up by a quality service department it makes a difference. I even bring our Toyota vans here as that dealership does not have the customer service that you find at Russ Darrow. Joe has been running the service department for a while now and he has always kept me informed of parts needed, pricing, options and time the vehicle will be ready. That is the job and he performs it very well. I also have to add that during this Covid-19 crisis we have had, the dealership has remained open and has made it safe for customers and staff to be inside. More

I had a Wonderful Experience at Russ Darrow Kia!!!...my I had a Wonderful Experience at Russ Darrow Kia!!! ...my Salesman was Ian...Ian is Very Professional and Informative, a real Pleasure, to do Business I had a Wonderful Experience at Russ Darrow Kia!!! ...my Salesman was Ian...Ian is Very Professional and Informative, a real Pleasure, to do Business with!! He went Above & Beyond, getting the EXACT Vehicle, I wanted, from a Sister Dealership , in Milwaukee.. ...I will return to Russ Darrow, again & again, as I was 100% Satisfied...thank you Ian!!! More

David Leung ,Ryan Wondra and Alex Lallas got us into our dream Kia and in record time without any pain of haggling and endless negotiating!! dream Kia and in record time without any pain of haggling and endless negotiating!! More

Awesome in everything they did! We had the greatest experience. They were knowledgeable, courteous and professional. Could not have scripted it any better! Thank you experience. They were knowledgeable, courteous and professional. Could not have scripted it any better! Thank you More

Friends David Leung became my friend in this purchase. Soft, no pressure. A gentleman. What an experience should be. I purchase the Kia and continued on to w David Leung became my friend in this purchase. Soft, no pressure. A gentleman. What an experience should be. I purchase the Kia and continued on to work. Most plesant. More