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Russ Darrow Kia of Madison

Madison, WI

4.3
717 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 717 reviews

July 29, 2020

For the first time I went through the online process for finding and price dealing with my new Kia. By the time I walked in the next day, the price was set and all went as smoothly as possible. It was an More

by ajacres20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rudyanski, Zachary Brimmer
Jul 29, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 27, 2020

Great Experience Our car buying experience was great. David and Ryan explained everything in great detail, were friendly and knowledgeable and went out of their way t More

by tlibansky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leung, Ryan Wondra
Jul 27, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 23, 2020

We had a great experience buying our new car with Russ Darrow. Everyone we worked with was helpful, friendly, and went out of their way to assist. More

by jordan.marschke12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 19, 2020

Got me back on the road Tyler Newman was a pleasure to work with. They got me a really good warranty. I am excited to have a Kia. I heard they are great cars! More

by JCAlexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Newman
Jul 20, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 16, 2020

Rolando Clavijo from sales helped my family get a certified used Kia Sedona. He was extremely pleasant to work with and thoroughly answered all the questions we had. He joined us on the test drive an More

by nfunseth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolando Clavijo , Zachary Brimmer
Jul 16, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for your feedback ! We really appreciate it !

July 16, 2020

Very helpful in answering the questions I had. Also proactive in getting things in order. Tried to upsell other products a bit too much, but I understand they’re a business trying to make money More

by BCalk
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 14, 2020

Very happy with the treatment I received from David and Alex. They were very polite and helpful. A very nice experience in a new car buy More

by spahnyt
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung
Jul 14, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 10, 2020

Leah was my service rep and she was very friendly and knowledgeable. She had the work done I ordered in the time she estimated it would take. More

by Kiahappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
Jul 11, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 09, 2020

I always bring my car to Russ Darrow Kia for service. Always great service department. Ben and Joe are great to work with. Thanks guys More

by Jin
Recommend Dealer
Yes
Employees Worked With
Ben Gaither
Jul 09, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 09, 2020

From the moment i walked in the experience was painless. Johnathon and the team made it a comfortable environment. 👍🏼 I would tell anyone to check them out. More

by Helboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer
Jul 09, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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