Russ Darrow Kia of Madison

Great place and service. They always are able to get my car in when needed and always helpful in answering my questions. I would recommend. car in when needed and always helpful in answering my questions. I would recommend. More

David and Alex were particularly helpful and pleasant to work with. I appreciate that our questions were answered and that we were given privacy to discuss our decision. I also appreciate the shuttle servic work with. I appreciate that our questions were answered and that we were given privacy to discuss our decision. I also appreciate the shuttle service they offer to help with logistics. More

Beyond Hope 24 hours later, I'm still pinching myself to see if I'm really awake and not just dreaming. I came home with an incredible car that far exceeds my exp 24 hours later, I'm still pinching myself to see if I'm really awake and not just dreaming. I came home with an incredible car that far exceeds my expectations. Alex & Zack went the extra mile to get me into a car I absolutely love. at a price I could afford. This is the 2nd used car I've bought at Russ Darrow Kia, and I'm nothing but happy with the dealership. Thank you. More

Reached out to get a test drive on a pre owned vehicle. Sales person assumed I wanted to purchase, and essentially asked me Cash, Check, or Card? Tried to explain again I only wanted to test drive. He stil Sales person assumed I wanted to purchase, and essentially asked me Cash, Check, or Card? Tried to explain again I only wanted to test drive. He still did not seem to understand. Very disappointed. More

Bought a new kia sorento 2020 from russ darrow. I had nothing but a great review for them. Jonathan chizever was my sales associate and he was great to work with! I even had a few scratches on the passen nothing but a great review for them. Jonathan chizever was my sales associate and he was great to work with! I even had a few scratches on the passenger door to be fixed they came to get my vehical and dropped it back off to me in baraboo. I will deffinatly recommend your dealership. Thank you for your great customer service! More

Excellent dealership Just purchased my 2nd Kia from Russ Darrow. The folks there are very friendly and great to deal with. My sales guy Cliff Roberts is the best! Just purchased my 2nd Kia from Russ Darrow. The folks there are very friendly and great to deal with. My sales guy Cliff Roberts is the best! More

This was amazingly easy, friendly, and accommodating. After a horrible 4+ month experience with Wilde Honda, these guys were amazing. They met the numbers I was looking for without haggling, and found the After a horrible 4+ month experience with Wilde Honda, these guys were amazing. They met the numbers I was looking for without haggling, and found the color and specific car I wanted. I had the deal in less than 30 minutes, paperwork done quickly after, and since the specific car wasn't on the lot, had that the following day. Great experience. It helped these guys like cars and shared my enthusiasm for driving. Thanks. More

Zach is rude and takes jokes to far It never felt like Zach respected my time. He seemed to be a JERK to some guy named Dale. I would stay away from this guy. It does not pay to be mean. It never felt like Zach respected my time. He seemed to be a JERK to some guy named Dale. I would stay away from this guy. It does not pay to be mean. More

Zach was a total disappointment from beginning to end. Seemed like he only cared about getting us out so he could go work the next people. Kept saying something about us getting in the way of taking more Seemed like he only cared about getting us out so he could go work the next people. Kept saying something about us getting in the way of taking more ups. More

David Leung and Ryan Wondra were excellent and very personable. They weren’t pushy whatsoever and really strived to meet this customers needs. Thank you personable. They weren’t pushy whatsoever and really strived to meet this customers needs. Thank you More