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Russ Darrow Kia of Madison

Madison, WI

4.3
701 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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6525 Odana Road

Madison, WI

53719

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Showing 701 reviews

July 14, 2020

Very happy with the treatment I received from David and Alex. They were very polite and helpful. A very nice experience in a new car buy More

by spahnyt
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung
Jul 14, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 10, 2020

Leah was my service rep and she was very friendly and knowledgeable. She had the work done I ordered in the time she estimated it would take. More

by Kiahappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
Jul 11, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 09, 2020

From the moment i walked in the experience was painless. Johnathon and the team made it a comfortable environment. 👍🏼 I would tell anyone to check them out. More

by Helboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Brimmer
Jul 09, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 09, 2020

I always bring my car to Russ Darrow Kia for service. Always great service department. Ben and Joe are great to work with. Thanks guys More

by Jin
Recommend Dealer
Yes
Employees Worked With
Ben Gaither
Jul 09, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 09, 2020

Amazing experience. My 2nd vehicle purchase! I will continue to buy my vehicles from Russ Darrow Kia of Madison. Best experience ever. Thank you so much for all that you have done to help me!!!! I’m be More

by misscasondra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung, Ryan Wondra
Jul 09, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

July 04, 2020

My experience coud not have been better. Great people! I felt comfortable and not pressured in any way. They spent hours with me and I never felt rush to make a decision. I will continue doing business with More

by Julijuli5
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leung
Jul 04, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it!

July 03, 2020

He was helpful they gave me a good deal for my 2020 Kia Sportage. We made and appointment for that date and we make it through the day and give my Kia Forte 2017 in trade in. More

by jeanette victoria
Recommend Dealer
Yes
Employees Worked With
Alex Lallas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Chizever, Zachary Brimmer, Jakob wheeler, Crystal Gavins, Luz Rojas
Jul 03, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 30, 2020

Jonathan and his manager were extremely helpful in finding the perfect vehicle for hauling my UTV in style and comfort! I would give them 10 stars! More

by Melanie
Recommend Dealer
Yes
Employees Worked With
Devon Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Wondra
Jun 30, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 29, 2020

David and Ryan were very friendly and did a great job helping us pick out our Hyundai Santa Fe. I definitely recommend, great service, Thanks guys!! More

by semjonson
Recommend Dealer
Yes
Employees Worked With
David Leung, Ryan Wondra
Jun 29, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

June 26, 2020

Most fun I had buying a car in a long time! Thank-You, Jonathan Chizever for making this ole lady's car purchase of my Yellow Hamster mobile sooooo much fun! Now, to figure out what all those bu More

by alice.j.fischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Chizever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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