Russ Darrow Kia of Madison

Highly Recommend @MICHAEL KRUMM of Madison WISCONSIN. Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍 Great job very Patient people..They will work there Best ..And All OF THEM GO OUT OF THERE WAY..👍 More

It seemed to take a long time to purchase the car. There was a lot of waiting, especially since we were not financing the car. The people were great. There was a lot of waiting, especially since we were not financing the car. The people were great. More

Zackery helped me pick my perfect vehicle at a great price. Absolutely amazing service, quick and honest, with very well maintained vehicles. Will recommend Russ Darrow to my friends! price. Absolutely amazing service, quick and honest, with very well maintained vehicles. Will recommend Russ Darrow to my friends! More

Both the sales person and the general manager were knowledgeable and polite. I would recommend both. knowledgeable and polite. I would recommend both. More

They were a pleasure to work with -- very responsive, helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! helpful, responsive, and professional. Our sales associate Michael Krumm was fantastic, really going the extra step to explain our new EV9 to us! More

Very Professional and Personable. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. Michael, Alex and Anthony were wonderful. Top notch care. Highly recommended. More

Customer service is priority one. The car we bought was at a different Russ Darrow location. Jonathan our salesman drove 45 minutes away to pick up the car and bring it to the Madison The car we bought was at a different Russ Darrow location. Jonathan our salesman drove 45 minutes away to pick up the car and bring it to the Madison dealership. One of the best buying experiences I have had. I recommend dealing with Jonathan you won’t be disappointed. More

Russ Darrell Kia was super easy to work with as soon as I connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They gave me a good deal for my trade in and I was able to drive home in my new car that day More

My husband and I had found a car we were very interested in online, but it turned out it was at the dealership in West Bend. Zack personally went and got the car for us so we could check it out in person. I in online, but it turned out it was at the dealership in West Bend. Zack personally went and got the car for us so we could check it out in person. It was exactly as advertised, and what we were looking for, and all of our interactions with Zack and everyone at Russ Darrow were straightforward and pleasant. As a first-time car buyer, they explained everything clearly and answered all of my questions! We are happy with our experience and our car! More