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Russ Darrow Kia of Madison
Madison, WI
683 Reviews
Located in Madison, WI, Russ Darrow Kia is your trusted source for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we have the perfect vehicle for every lifestyle and budget. Each pre-owned and certified Kia undergoes a rigorous inspection process to ensure top quality and reliability. As part of the Russ Darrow Group, with over 50 years of automotive excellence, we are committed to delivering exceptional customer service and a hassle-free car-buying experience. Visit Russ Darrow Kia in Madison today and drive home in your dream Kia!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 683 reviews
February 01, 2022
I enjoyed working with the professionals in the Service Department when I got my oil changed. Department when I got my oil changed. More
by kkelm
Employees Worked With
January 12, 2022
Hands down one of the best dealer experiences I ever had! Antonio and Alex worked magic to get me into a bigger more reliable vehicle at a lower interest rate then I had. Would definitely recommend them to e Antonio and Alex worked magic to get me into a bigger more reliable vehicle at a lower interest rate then I had. Would definitely recommend them to everyone! Thanks again guys!! More
by Jamie91
January 09, 2022
Another seemless oil change/tire rotation... very smooth operation. Milwaukee has staff shortages, but Russ Darrow Kia of Madison has been available both times I needed their service. operation. Milwaukee has staff shortages, but Russ Darrow Kia of Madison has been available both times I needed their service. More
by rw
January 08, 2022
Efficient, courteous, affordable. Felt welcomed and safe. Great Job! Will use them again for our new 2022 KIA Carnival. safe. Great Job! Will use them again for our new 2022 KIA Carnival. More
by rmozgawa
January 05, 2022
There has never been a time when I have gone to this establishment for service and had it done quickly. I wait for hours even though I have an appointment. It doesn’t make sense. On My last appointment establishment for service and had it done quickly. I wait for hours even though I have an appointment. It doesn’t make sense. On My last appointment I scheduled, they didn’t even do all the work that I had an appointment for, So I had to schedule again. Even before Covid hit the service was terrible. More
by Dp
December 24, 2021
My experience was amazing with Jonathan It was Christmas Eve and I was pulling off a surprise ! Everything was fast organized and top notch guys helping me ! Highly recommend! Matt Ellis Janes Christmas Eve and I was pulling off a surprise ! Everything was fast organized and top notch guys helping me ! Highly recommend! Matt Ellis Janesville Wisconsin 12/24/2021 More
by Matt
December 22, 2021
Michael Krumm & Alex Lallas are amazing. Took the time to make us feel confident in our decision. And the prices was right where we needed it to be. make us feel confident in our decision. And the prices was right where we needed it to be. More
by stampnscrapn
December 22, 2021
Provides Great customer service. Listen to your needs and gives great feedback. Thank you Russ gives great feedback. Thank you Russ More
by Jscynthia12
