Russ Darrow Kia of Madison

Fantastic experience! Smooth and easy process, everyone was professional and fun to work with. I really appreciated how thorough Cliff Robert’s was. I have never bought a car before and was so clear on the was professional and fun to work with. I really appreciated how thorough Cliff Robert’s was. I have never bought a car before and was so clear on the functionality before I drove away. I’m usually at home reading the owners manual. Not the case with Russ Darrow and Cliff!! I’d recommend this dealership to anyone! More

The sales staff was very helpful and not pushy, it was a smooth transaction. Are salesman listened to are wants and needs.. l would recommend them... smooth transaction. Are salesman listened to are wants and needs.. l would recommend them... More

Everyone one i came in contact with was very helpful and friendly. I felt very welcome and comfortable. Came in for service on my kia soul and was just looking around, ended up falling in love with another friendly. I felt very welcome and comfortable. Came in for service on my kia soul and was just looking around, ended up falling in love with another kia and had no pressure from tony that I needed to buy He was very helpful and answered any questions I had honestly. Great salesman More

Michael was very friendly, enjoyed working with him! the vehicle we purchased was what we expected. He was very professional, we never felt pressured. Everyone was very friendly. vehicle we purchased was what we expected. He was very professional, we never felt pressured. Everyone was very friendly. More

Made an apt for an oil change and it takes 1 hrs 1/2 ?????? And didn't wash the car either. Sad! Next time I will some where else.... ?????? And didn't wash the car either. Sad! Next time I will some where else.... More

We have purchased 4 vehicles from Russ Darrow because of how professional and attentive they are with customers. Cliff has always heard what we need and want and make it happen! how professional and attentive they are with customers. Cliff has always heard what we need and want and make it happen! More

Cliff was fabulous to work with. He took his time explaining what options worked best for me to keep me in the payment amount I wanted. explaining what options worked best for me to keep me in the payment amount I wanted. More

Kia Russ Darrow is our choice when selecting repair and maintenance work for all our vehicles, Kia or otherwise. We bring our cars here for service only because of Joe Kuckow! If you want an honest, depend maintenance work for all our vehicles, Kia or otherwise. We bring our cars here for service only because of Joe Kuckow! If you want an honest, dependable, hardworking service manager, then Joe’s your guy! Joe is the definition of what excellent customer service should be at any dealership. More

Russ Darrow is amazing. Great customer service, great employees. Love going there!!! We love going there. Everyone is very kind and considerate and really looks out for us employees. Love going there!!! We love going there. Everyone is very kind and considerate and really looks out for us More

Took my Optima in for general maintenance. Overall good quality service. Everyone I spoke to was very friendly and professional. I will be coming back for next general maintenance for sure! quality service. Everyone I spoke to was very friendly and professional. I will be coming back for next general maintenance for sure! More