Russ Darrow Kia of Madison

The only thing I didn't like I was forced to take add-ons I didn't want. Otherwise my experience was great. Clifford delivered everything he promised me I would definitely use him again. I didn't want. Otherwise my experience was great. Clifford delivered everything he promised me I would definitely use him again. More

Full service start to finish. Tony explained everything about the SUV, which was a lot with the amount of tech in the 2023 models. Tyler in finance also went the extra mile work Tony explained everything about the SUV, which was a lot with the amount of tech in the 2023 models. Tyler in finance also went the extra mile working to find a lean release for my trade in. Great experience, I’ll be back. More

Russ Darrow Kia Madison and Jonathan C were amazing! Just bought a new Sportage from them and couldn’t be happier! Jonathan made it super easy! They answered all my questions and couldn’t have made it Just bought a new Sportage from them and couldn’t be happier! Jonathan made it super easy! They answered all my questions and couldn’t have made it any easier! Thank you so much! More

Russ Darrow is trying to charge $10,000 over MSRP now to any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of a business. They could earn a customer for life or try to take advantage of us for a day. They chose to try to take advantage. My guess is that Russ Darrow won't be in Madison much longer. More

Very accommodating. Took our time into consideration and worked to get the process done as quickly as possible. Took our time into consideration and worked to get the process done as quickly as possible. More

Very friendly, thorough, easy to work with and Cliff and Ryan were great! One Very happy customer Ryan were great! One Very happy customer More

Thank you so much Cliff Robert's it's always awesome working with you. This is the 5th car we have bought from Russ darrow and we are always treated like family. Look foward to many more years of busine working with you. This is the 5th car we have bought from Russ darrow and we are always treated like family. Look foward to many more years of business with you More

Cliff was a rockstar! I appreciate you helping me out in a pinch and staying late to finish up! I appreciate you helping me out in a pinch and staying late to finish up! More

I was nervous to purchase my first car, but Russ Darrow Kia made the process easy. They were so helpful and nice the whole time I was shopping. They even worked with me to find a car that fit my budget and Kia made the process easy. They were so helpful and nice the whole time I was shopping. They even worked with me to find a car that fit my budget and checked off everything I wanted. Mike and Ryan were especially helpful during this process. Ryan worked with me on my budget and Mike made the process of shopping for a car fun. Mike even let me play basketball while we waited for paperwork. Russ Darrow also cares about how my car was going to perform after it left the dealership, which is something that you don’t see at many dealerships these days. I would highly recommend Russ Darrow for anyone looking to get a good deal on a reliable car and have a good experience shopping! More