Russ Darrow Honda - Service Center

Service is good Firstly, Eric is fantastic. He’s friendly and ensures the customer knows what’s going on. One problem is the lack of inventory though. I was ther Firstly, Eric is fantastic. He’s friendly and ensures the customer knows what’s going on. One problem is the lack of inventory though. I was there for hours because of it and I heard inventory mentioned to at least two other customers during that visit. It really ramps up the wait time. I know in another visit in October I had been planning on buying a certain tire but it was out of inventory as well. Not sure why the inventory problem. More

Oil change Very professional dealership! I have been going here for my Honda’s the last 13 years for repairs and oil changes. They have great prices and they car Very professional dealership! I have been going here for my Honda’s the last 13 years for repairs and oil changes. They have great prices and they care about what they do! More

Good service Friendly fast service , got car in same day, gave me coupon for tire rotation . Car was washed and ready to go in time Kevin said it would Friendly fast service , got car in same day, gave me coupon for tire rotation . Car was washed and ready to go in time Kevin said it would More

service Very Happy for the work done I was satisfied would recommend this to all my friends and colleagues and anyone that needs to have their vehicle service Very Happy for the work done I was satisfied would recommend this to all my friends and colleagues and anyone that needs to have their vehicle serviced More

Painless We brought my wife’s CRV in for a oil change and tire rotation. Quick check-in... no upselling.. just did what we asked, but LESS. Recommended we skip We brought my wife’s CRV in for a oil change and tire rotation. Quick check-in... no upselling.. just did what we asked, but LESS. Recommended we skip the rotation I wanted based on tread depth measurements. Saved us $20, but it was more the point: we didn’t need the work. (I went to my Jeep dealer for an oil change, and they recommended all new brakes. Sheesh.)... Happy with Russ Darrow Honda. More

Valve adjustment and muffler replace The work was completed on time and the customer service rep was very professional and efficient. The only complAint is that the service tech left grea The work was completed on time and the customer service rep was very professional and efficient. The only complAint is that the service tech left grease on our floor mats because they failed to put paper down. Second time at this dealership where service tech did not take care with the interior of our vehicle. I understand it is an older car but it still deserves some care. The service rep is trying to make it right so we will see. More

Great service! Jay is outstanding! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! More

Excellent service Russ Darrow on West Brown Road has one if the finest serviceman. His name is Kevin. He is always polite, greets me by my name, and he explains clearly Russ Darrow on West Brown Road has one if the finest serviceman. His name is Kevin. He is always polite, greets me by my name, and he explains clearly what was done to my vehicle after the repairs. I have heard him interacting with other customers also, he is always positive and I consider him to be the best representive there. When I go there, I always look for him to service my vehicle. His customer service is awesome and makes the place great! More

Great friendly service Came in at last minute due to a faint noise in car. They did not make me feel inferior because it was so faint. Turned out it was wheel bearing. Car w Came in at last minute due to a faint noise in car. They did not make me feel inferior because it was so faint. Turned out it was wheel bearing. Car was under warranty so it was fixed quickly and free!! More

Auto service Excellent work at competitive prices and knowledgeable staff. Work performed is always done fast and efficient with Eric explaining the work that has Excellent work at competitive prices and knowledgeable staff. Work performed is always done fast and efficient with Eric explaining the work that has been completed More