Russ Darrow Honda - Service Center

Great service! Jay is outstanding! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! More

Excellent service Russ Darrow on West Brown Road has one if the finest serviceman. His name is Kevin. He is always polite, greets me by my name, and he explains clearly Russ Darrow on West Brown Road has one if the finest serviceman. His name is Kevin. He is always polite, greets me by my name, and he explains clearly what was done to my vehicle after the repairs. I have heard him interacting with other customers also, he is always positive and I consider him to be the best representive there. When I go there, I always look for him to service my vehicle. His customer service is awesome and makes the place great! More

Great friendly service Came in at last minute due to a faint noise in car. They did not make me feel inferior because it was so faint. Turned out it was wheel bearing. Car w Came in at last minute due to a faint noise in car. They did not make me feel inferior because it was so faint. Turned out it was wheel bearing. Car was under warranty so it was fixed quickly and free!! More

Auto service Excellent work at competitive prices and knowledgeable staff. Work performed is always done fast and efficient with Eric explaining the work that has Excellent work at competitive prices and knowledgeable staff. Work performed is always done fast and efficient with Eric explaining the work that has been completed More

Customer service Excellent customer service and knowledgeable staff. Kevin was honest and helped me get the products I needed for my car. I would recommend Russ Darrow Excellent customer service and knowledgeable staff. Kevin was honest and helped me get the products I needed for my car. I would recommend Russ Darrow to family and friends. More

Helpful and curtios Service agent was pleasant and helpful. Complete ahead of schedule. Gave recommendation for upcoming work, washed vehicle took me for a test drive. Service agent was pleasant and helpful. Complete ahead of schedule. Gave recommendation for upcoming work, washed vehicle took me for a test drive. Nice to work with. Etc. More

Thanks for doing good job! Receptionists always polite and knowledgeable, I always receiving service for my car either without making appointment. I always receiving complete an Receptionists always polite and knowledgeable, I always receiving service for my car either without making appointment. I always receiving complete and competent information about necessary services. Thanks to all Honda staff! More

Good service, good people Took my 2016 CR-V in for another A1 service appt. I go to Russ Darrow to purchase and service my vehicles because I have found them to be reputable an Took my 2016 CR-V in for another A1 service appt. I go to Russ Darrow to purchase and service my vehicles because I have found them to be reputable and prices are competitive. This last service cost less than expected and was done about 10 minutes earlier than promised. I’ll take that any day! The only problem I encountered was that night, driving on the highway. Some kind person frantically flashed their lights at me. After some worry and contemplation I found out that the service tech had turned my lights off. So, I turned them back on. That was a first as I always leave my lights on auto. So, when you get your car back after service - check your lights setting! More

Consistently excellent I have had my Civic for 5 years now and every single time I’ve taken it in for regular maintenance I’ve received excellent service. Ruby and Kevin are I have had my Civic for 5 years now and every single time I’ve taken it in for regular maintenance I’ve received excellent service. Ruby and Kevin are 2 of the best if not THE best service staff members that Russ Darrow Honda has. I always look forward to seeing them when I bring my car in. More

Great Customer Service Anytime that I am here for service on my vehicles the staff is very polite and professional! I haven’t had any bad service since I have been coming he Anytime that I am here for service on my vehicles the staff is very polite and professional! I haven’t had any bad service since I have been coming here. I bought one of my vehicles here. More