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Russ Darrow Honda - Service Center

Milwaukee, WI

4.7
641 Reviews

640 Reviews of Russ Darrow Honda - Service Center

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November 17, 2021

Excellent quick friendly service! They got me in quick for service and worked fast! I was there less than an hour! More

by Kerribelfor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
November 14, 2021

Took my odyssey in on a Sunday to have my transmission fluid changed. Vehicle was done in an hour and Eric was very professional. They looked over my entire vehicle and let me know what maintenance needs More

by Mike Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
November 10, 2021

My appointment was on time. Service was great. I will be using their services in the future. More

by wendymlarue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

Excellent service . Was able to schedule service over the phone on the same day . Good ambience in the waiting room More

by Js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aija
November 07, 2021

Excellent service and clean environment. Explained in detail what service is needed and what will be done. More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauny Levene
November 04, 2021

I trust Russ Darrow with my cars needs. My mechanic Carl is great. Been going there for years. Glad they moved closer to me. More

by kjpodewils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
October 31, 2021

The customer service was poor. The wait times even with an appointment were ridiculous and not what was promised. More

by EF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager on duty in service on 10.30.21
October 30, 2021

The service advisor Rachel was very helpful and informative. The dealership got my car in within 45 minutes after I booked the appointment. Very flexible scheduling. Nice clean waiting area. Re More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
October 30, 2021

Attention to customer service in all regards is certainly their forte. Customer service reps with pleasing personalities! Much appreciated!! More

by Lolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Excellent service as always. Eric Nelson is a top-notch service advisor and a great communicator. Great mechanics and techs, Scott Bohn always goes above and beyond More

by andycam7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bohn, Eric Nelson
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