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Russ Darrow Honda - Service Center

Milwaukee, WI

4.7
635 Reviews

635 Reviews of Russ Darrow Honda - Service Center

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December 08, 2021

I went in for an oil change and waited for my car to be done, the service attendant was pleasant and professional, the facility was clean and comfortable. I was done in about 20 minutes. Very good experien More

by Robinsancho828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
December 07, 2021

Eric the mechanic ck'd my tie rod- felt the tied rod being loose. Pleasant & efficient. I went on a payment plan, trying to get word on a reduction of costs anyway now. Car is only only alittle over More

by janafreespirit28!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
December 04, 2021

Staff is always polite and respectful. Efficient and prompt team. Facilities are clean, comfortable and have customer refreshments. More

by jherpolsheimer
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aija
December 04, 2021

Excellent service every time I come here. Friendly, fast, honest. I trust them and have been coming here for 20 years. I admire the business. More

by mspoerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson
December 01, 2021

Chris Berger is a super kind young man with exceptional customer service. Hands down I appreciate chris. Eric Nelson -Outstanding customer service Thank you so kindly. Maureen waoh Tobin More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Berger is the Best !, Eric Nelson
November 30, 2021

I have never had service performed by the dealership and did not purchase the vehicle there. That being said, I was immediately met by Rachel who asked about my immediate needs and offered suggestions. The More

by kpmonzingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
November 29, 2021

Another great service! Very helpful, knowledgeable and got the job done! Always something on promotion! Thanks More

by YD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela David
November 24, 2021

Chris was so kind and so helpful! He kept me updated the entire time my car was in the shop, and went out of his way to make this process as easy as possible. He is great and I would recommend him highly. T More

by Anne S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Great service experience. The extensive service work was done way before the estimated quoted time. The service advisor Jay Malkowski, did a tremendous for me. The team went and got the parts rather t More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
November 24, 2021

Jay was helpful and attentive. Per my request, he called every time there was a change in service. Very thorough More

by grandmawoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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