635 Reviews of Russ Darrow Honda - Service Center
I went in for an oil change and waited for my car to be done, the service attendant was pleasant and professional, the facility was clean and comfortable. I was done in about 20 minutes. Very good experien done, the service attendant was pleasant and professional, the facility was clean and comfortable. I was done in about 20 minutes. Very good experience!! More
Eric the mechanic ck'd my tie rod- felt the tied rod being loose. Pleasant & efficient. I went on a payment plan, trying to get word on a reduction of costs anyway now. Car is only only alittle over being loose. Pleasant & efficient. I went on a payment plan, trying to get word on a reduction of costs anyway now. Car is only only alittle over 3 yrs. old & not even 19,000 miles. Would like to get a compensation for costs- waiting. Took 2 1/2 hrs. to fix problem. Glad they had the part in stock, just hoping to get some payback rewards! Thanks for your attention & service! More
Staff is always polite and respectful. Efficient and prompt team. Facilities are clean, comfortable and have customer refreshments. prompt team. Facilities are clean, comfortable and have customer refreshments. More
Chris Berger is a super kind young man with exceptional customer service. Hands down I appreciate chris. Eric Nelson -Outstanding customer service Thank you so kindly. Maureen waoh Tobin customer service. Hands down I appreciate chris. Eric Nelson -Outstanding customer service Thank you so kindly. Maureen waoh Tobin More
I have never had service performed by the dealership and did not purchase the vehicle there. That being said, I was immediately met by Rachel who asked about my immediate needs and offered suggestions. The did not purchase the vehicle there. That being said, I was immediately met by Rachel who asked about my immediate needs and offered suggestions. The work was performed in the time scheduled and to my satisfaction. I am very particular about my vehicles and service performed on them. I also witnessed interactions with other customers and found them all done professionally. I would recommend Darrow Honda for your service needs. Thank you Rachel More
Chris was so kind and so helpful! He kept me updated the entire time my car was in the shop, and went out of his way to make this process as easy as possible. He is great and I would recommend him highly. T entire time my car was in the shop, and went out of his way to make this process as easy as possible. He is great and I would recommend him highly. Thank you again! More
Great service experience. The extensive service work was done way before the estimated quoted time. The service advisor Jay Malkowski, did a tremendous for me. The team went and got the parts rather t was done way before the estimated quoted time. The service advisor Jay Malkowski, did a tremendous for me. The team went and got the parts rather than waiting to have them shipped. By the way when Jay heard that my engine light was flashing his team evaluated the problem immediately letting me know the problem. Shout out goes to the mechanic who worked on the engine. Nice job Levi. The engine purrs like new. More
Jay was helpful and attentive. Per my request, he called every time there was a change in service. Very thorough every time there was a change in service. Very thorough More