
Russ Darrow Honda
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Fantastic Experience Lesia was our salewoman and she was amazing! She was very knowledgeable and professional. She was patient with us while we were trying to decide wha Lesia was our salewoman and she was amazing! She was very knowledgeable and professional. She was patient with us while we were trying to decide what we wanted. She never made us feel rushed or like we were just another sale. Josh the sales manager was really fantastic as well. He was patient with us when asking paint questions and both he and Lesia were very genuine. Thank you both! More
Car shopping for my Daughter My sales representative was very helpful and informative. I'm convinced that buying a Honda for my daughter's 21st birthday will be an excellent choic My sales representative was very helpful and informative. I'm convinced that buying a Honda for my daughter's 21st birthday will be an excellent choice...Two thumbs up.. More
professionaliam I’ve purchased several vehicles from here from Leisa Matthis and the professionism has aIways been superb!! As well Mrs Norwood-Love in service. Alwa I’ve purchased several vehicles from here from Leisa Matthis and the professionism has aIways been superb!! As well Mrs Norwood-Love in service. Always an A+ with these two ladies! More
Not a walk on the Wilde side ;) Car cost and charges were up front, clearly laid out. No surprises. When we had questions or requests, they were clear with answers and responses. Car cost and charges were up front, clearly laid out. No surprises. When we had questions or requests, they were clear with answers and responses. Russ Darrow / Mike won my business by being straightforward and transparent. Trade is value for my car was very low, given its condition (personally hurt by initial offer). However, we left satisfied with the overall deal. Will trust that what we didn’t see in value of trade in will be made up by Russ Darrow service delivery over life of car. Would buy from Russ Darrow / Mike Tyler again. More
Great experience, people are very nice. They are some of the best people to work with. And they go all out for you. They will ben over backwards for you. And will help you anyway th They are some of the best people to work with. And they go all out for you. They will ben over backwards for you. And will help you anyway they can. More
First Truck Truck I have a RV on a truck and enjoyed driving it so much I decided to make my next vehicle a truck too. My test drive with Shannon was really informative I have a RV on a truck and enjoyed driving it so much I decided to make my next vehicle a truck too. My test drive with Shannon was really informative and I found her to be very knowledgeable about the product. When I picked up the vehicle she went over all of the components of the truck but also invited me back to get any questions I may have answered, John was very organized when it came to signing all of the papers associated with purchasing a vehicle. Both Shannon and John were very kind and personable. It was nice working with them. More
good. Mike did a great job. The financing department was a little hard to understand, he talked very fast and wanted us to add extended coverage which woul Mike did a great job. The financing department was a little hard to understand, he talked very fast and wanted us to add extended coverage which would also add 6 months to the payments and this was not thoroughly explained and we did not choose the extended coverage. Mike explained the details on the SUV quite well and we were very happy with him in general. More
2018 CRV We bought our new SUV about two weeks ago, and it was pleasant experience. I especially liked being able to do some of the negotiating online first. I We bought our new SUV about two weeks ago, and it was pleasant experience. I especially liked being able to do some of the negotiating online first. It made the in-dealer experience better. Financing was relatively painless (and Honda had a great interest rate incentive). As all dealers do, they did offer a lot of "add-ons," and I do wish dealers would stop that. More
2028 Honda Accord I’ve been in business personally with this dealership for about 7 months now. The salesmen as well as the staff are all amazing people and have helped I’ve been in business personally with this dealership for about 7 months now. The salesmen as well as the staff are all amazing people and have helped me and my fiancé into two different vehicles even though our credit scores weren’t the best. They’re patient, kind, and understanding with your vehicle needs and life situation and they will not try to rip you off like other dealerships. More
No wiper inserts when you have them on special? Darrow advertises $9.99 for Honda Civic wiper inserts, but when U drive out to get them they say they are out of stock ... on a Civic which is a commo Darrow advertises $9.99 for Honda Civic wiper inserts, but when U drive out to get them they say they are out of stock ... on a Civic which is a common model so they should gave tons of them. There response to my upset? You can come back in a week and we should have some. Not ..l cone back in a week and they’ll be on us for wasting your time and gasoline today. Or even, we have a full blade at $17, but we’ll just charge you the refill price because this was our fault. Sad effort all the way around. More