Russ Darrow Honda

Eric does a great job! Working with Eric is a real pleasure: he understands the car well so that we can have good discussions in detail about repairs or upgrades that are n Working with Eric is a real pleasure: he understands the car well so that we can have good discussions in detail about repairs or upgrades that are needed so I can be assured the work will meet my expectations. I'll be back! More

"Great Experience Purchasing New Ridgeline" We began looking for a new Ridgeline after seeing it at the Milwaukee Auto Show in February, 2018. We decided to stop at Russ Darrow Honda on the way We began looking for a new Ridgeline after seeing it at the Milwaukee Auto Show in February, 2018. We decided to stop at Russ Darrow Honda on the way home to see if we could test drive a new Ridgeline. Lisa was the first person we dealt at the dealership. She was extremely knowledgeable about the Ridgeline and very professional. She answered all of our questions and was never "pushy." After checking prices and service at other dealers, it was an easy decision to buy our truck from Lisa. She ordered the 2019 Ridgeline, and a few months later we were picking up our new truck. Lisa was helpful every step of the way. When it came to financing, Jonathan was able to get us a great rate and explained the financing very thoroughly. Overall, we had a great experience at Russ Darrow and would recommend them to anyone. More

Wonderful service, nice place to buy a car! Derrick is a nice sales man he was very helpful in finding a car that was in my budget and fit my needs. Now I have nice Toyota Carrolla. I recommend Derrick is a nice sales man he was very helpful in finding a car that was in my budget and fit my needs. Now I have nice Toyota Carrolla. I recommend this dealership to everyone! More

The experience was simple, fast and courteous. All associates were knowledgable and ready to point me in the right direction for choosing a car. They listened to what I was looking for and thorough All associates were knowledgable and ready to point me in the right direction for choosing a car. They listened to what I was looking for and thoroughly searched for a vehicle to meet my criteria. More

Great service Concise and friendly. Very helpful. I came in with a car in mind and there were no distractions or run arounds. Interactions were personable and profe Concise and friendly. Very helpful. I came in with a car in mind and there were no distractions or run arounds. Interactions were personable and professional. More

Easy! Did most of the negotiation via E-Mail. When we came to the dealership everything was pre-arranged and ready for us. Mike was great and super helpf Did most of the negotiation via E-Mail. When we came to the dealership everything was pre-arranged and ready for us. Mike was great and super helpful. His knowledge of the vehicle was great he was able to communicate very well. More

Great service Super nice service writer, very knowledgeable,service was done in a timely manner. Will recommend to others. Was impressed with waiting area. Thanks f Super nice service writer, very knowledgeable,service was done in a timely manner. Will recommend to others. Was impressed with waiting area. Thanks for the great service. More

Feedback from 6/3/18 service appointment I attempted to schedul a service appointment for Saturday morning but the dealership was booked; however, I was pleased to learn they offer Sunday app I attempted to schedul a service appointment for Saturday morning but the dealership was booked; however, I was pleased to learn they offer Sunday appoint appointments, so I booked one at 8:00 AM. I was checked in right away (no waiting) by Alondra. She explained my service options; offered a discounted option on the service most appropriate for my vehicle and gave me reasonable time & cost estimates for my vehicle. More

Buying my new Accord My salesman Malcom was great. All was super friendly. I already knew what I wanted so Malcom just found a car to match. Very fast and friendly experi My salesman Malcom was great. All was super friendly. I already knew what I wanted so Malcom just found a car to match. Very fast and friendly experience overall. More

Love Russ Darrow Everyone was so nice and helpful. J Todd Wright was my salesman and was great. Victor Delgado also was a big help. Love my car! Everyone was so nice and helpful. J Todd Wright was my salesman and was great. Victor Delgado also was a big help. Love my car! More