Russ Darrow Honda

Okay for a dealership experience To highly priced. Took longer then promised but better than other dealerships in the area. Service writer was nice and friendly. Will probably return To highly priced. Took longer then promised but better than other dealerships in the area. Service writer was nice and friendly. Will probably return for service. More

Great customer service Thanks for a great experience. J. Todd is a kind, friendly and helpful salesperson. Victor was very informative and worked hard to get me the finance Thanks for a great experience. J. Todd is a kind, friendly and helpful salesperson. Victor was very informative and worked hard to get me the finance for my new Kia Soul! I love my new car! More

Technician went extra mile Rangel Lopez #481 worked hard to ensure I didn't have to pay an additional $1300 for a new head due to some really bad plugs. Could have taken the ea Rangel Lopez #481 worked hard to ensure I didn't have to pay an additional $1300 for a new head due to some really bad plugs. Could have taken the easy route, but he didn't. More

Quick, easy, pleasant experience I have leased a number of cars from Russ Darrow and I have always had a good experience with them. With my last two cars I was helped by Jeff Zembros I have leased a number of cars from Russ Darrow and I have always had a good experience with them. With my last two cars I was helped by Jeff Zembrosky and I felt he was very easy to talk to and he was very knowledgeable in regards to all of my questions. He also encouraged me to call him if any questions arose later and I really appreciate that. I found the whole experience to be easy, quick, and pleasant. More

2015 CRV Victor went out of his way to help me understand loan. Derek spent time teaching me technical aspects of Bluetooth capability. Mark was very thoroug Victor went out of his way to help me understand loan. Derek spent time teaching me technical aspects of Bluetooth capability. Mark was very thorough in the loan process. Malcolm assisted me on the phone. Adam was friendly, accommodating, upbeat. A great team effort! Thank you. More

Was interesting and fun Worker was very friendly and patience with me and my family, he gave good advice. Made me feel comfortable with my new car, overall good experience. Worker was very friendly and patience with me and my family, he gave good advice. Made me feel comfortable with my new car, overall good experience. More

Helpful and kind. Mike was really great! We did have a long wait, but he talked with us about a variety of topics. He was very apologetic and really gave us great servi Mike was really great! We did have a long wait, but he talked with us about a variety of topics. He was very apologetic and really gave us great service! More

Friendly and respectful My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take over an hour. My service adviser did everything she could to get me out as soon as possible with the big rush that showed up at my appointment time. I still recommend thanks to the above and beyond performance of my service adviser. She was fantastic!!! More

Helpful Zoe was extremely informative, friendly and helpful. Did not feel pressured . Always kept me posted and up to date on the status of my car repairs. Zoe was extremely informative, friendly and helpful. Did not feel pressured . Always kept me posted and up to date on the status of my car repairs. More

Great Sales & Service Departments I have purchased 4 vehicles from this Russ Darrow Honda and Specifically Michael Tuler. He is wonderful, listens to my needs and is great with laying I have purchased 4 vehicles from this Russ Darrow Honda and Specifically Michael Tuler. He is wonderful, listens to my needs and is great with laying out all my options. Extremely knowledgeable and accomodating. I will be back for #5!! I also use this dealership for all my service needs. My service adviser Jay Malkowski is top notch. I have been going here for service as long as I can remember and totally trust them. I really don't think I would ever go anywhere else! More