Russ Darrow Honda

So nice to work with a straightforward and honest Salesman! Michael Tuler was an absolute breath of badly needed fresh air after having been put through a two day meat grinder by two other Honda dealers in the Michael Tuler was an absolute breath of badly needed fresh air after having been put through a two day meat grinder by two other Honda dealers in the area. It was immediately clear that Michael was honest and that there were no games being played. He was available for additional questions, and returned phone calls promptly. I am a social worker and one doesn't get into that profession for the money. I left $1,000.00 on the table at one dealership, and $500.00 at the other, as I was so disgusted with them that I could not bear to give them my business - sleazy does not stat to describe the experience. Finding Michael was a gift. More

Great location We have purchased 3 vehicles from this dealer and we are always treated with respect. The salespeople are knowledgeable and honest. Mike helped us d We have purchased 3 vehicles from this dealer and we are always treated with respect. The salespeople are knowledgeable and honest. Mike helped us decide on the perfect car for us. We have always been very satisfied with Russ Darrow. More

Always great service! Been taking our Honda’s to Darrow Honda for 11 Year’s now. Because, their service dept. has always been great to us. Jay, Kevin, and the rest of the s Been taking our Honda’s to Darrow Honda for 11 Year’s now. Because, their service dept. has always been great to us. Jay, Kevin, and the rest of the service team have always been fantastic to work with. They go above and beyond making sure we are always taken care of. Thank you to the entire Russ Darrow Honda service team! More

J. Todd Wright did a great job! Listened to my needs and asked several questions to determine what I would like in the car I wanted to purchase. Bought car over my lunch hour! Listened to my needs and asked several questions to determine what I would like in the car I wanted to purchase. Bought car over my lunch hour! More

Runaround Wouldn’t honor price on internet even though I called ahead and made sure everything was good before l took a day off of work and then wouldn’t give m Wouldn’t honor price on internet even though I called ahead and made sure everything was good before l took a day off of work and then wouldn’t give me my trade in amount after l explained to them the car history. More

New car buying experience Sales rep (Lesia) and sales manager (Josh) where fantastic! Ultra helpful throughout the process. Would recommend to anyone looking for a new Honda Sales rep (Lesia) and sales manager (Josh) where fantastic! Ultra helpful throughout the process. Would recommend to anyone looking for a new Honda at a great price, excellent customer service and low pressure. Best experience buying a car ever! More

Great car, disappointed in delivery We came to Russ Darrow Honda because they had the exact make/model we wanted. The price and negotiations were fair. We came back that evening to sig We came to Russ Darrow Honda because they had the exact make/model we wanted. The price and negotiations were fair. We came back that evening to sign the paperwork and take delivery, and that is where we left a bit disappointed. It seemed we were the only people taking delivery of the car, yet we were still asked to trek our family across the parking lot, in the rain, to meet the finance manager in their used car dealership to sign paperwork. Next time, I would suggest asking the finance manager to come to the customers. Secondly, when our salesman was going to show us all the options on our new vehicle, it was decided to sit in the parking lot in the rain to go through everything. We overhead him state the garage was full with two other cars waiting for delivery. Next time, I would suggest making room for a current customer to have room in the inside garage bay, rather that keeping two cars parked for people who are not present. More

Leased Accord Very helpful staff and salesman. Worked hard to get me to the price range I was looking for on leasing a new 2018 accord. Would recommend for anyone Very helpful staff and salesman. Worked hard to get me to the price range I was looking for on leasing a new 2018 accord. Would recommend for anyone looking to purchase a new car. More

No problem purchase Our sales rep was very good, knowledgeable, and really had it all together from start to finish. We never ran into a glitch all the while. He was al Our sales rep was very good, knowledgeable, and really had it all together from start to finish. We never ran into a glitch all the while. He was always looking for ways to help out or anticipate needs. More

Seamless, informative & helpful Excellent service, friendly and helpful was Michael Tuler. Service area is fantastic! Always inform you about vehicle needs and provide options and Excellent service, friendly and helpful was Michael Tuler. Service area is fantastic! Always inform you about vehicle needs and provide options and perspective. Will recommend. More