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Rusnak Volvo Cars Westlake
Thousand Oaks, CA
127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 127 reviews
March 01, 2026
Very helpful staff (Denis Kenny was incredible to work with). It was fair pricing and not a stressful sales environment. with). It was fair pricing and not a stressful sales environment. More
by Vanessa Mowell
February 26, 2026
Very clean and organized dealership. They all work together as a team to help the customer. They all work together as a team to help the customer. More
by Rob
Employees Worked With
February 20, 2026
I’ve had issues with the controls on this car. I was misled about CarPlay by salesman. I did not understand that I needed to use a cable to connect my phone to CarPlay especially on a 2026 model. I was misled about CarPlay by salesman. I did not understand that I needed to use a cable to connect my phone to CarPlay especially on a 2026 model. If I’ve known, I would’ve not leased the car. I asked within one day if I could return it and he said no I thought it was only for the music when I told him that he called me a liar. When talking to the salesman, he called me a liar and has been quite rude. I would never buy from this dealership again. I do not like the car and would never get a Volvo again. It’s also crazy that a 2026 model needs a cable to connect to CarPlay. A lot of people have CarPlay so that’s not a wise move. The finance manager was nice and polite, but the salesman was not. Also, they were in a rush to get me out of there and did not set up my phone to the car. There were a lot of things that he did not go over with me or set up prior to my leaving with the car. Basically he just wanted to go home. I had to get a professional to get my CarPlay working even after buying two cables. A few years ago, when I leased an Audi, they had a tech guy that set up the whole car for me answered any questions went over everything with me. This did not happen at the Volvo dealer. Would not recommend! More
by MekaNoel
February 19, 2026
Took my vehicle to Rusnak Volvo. Barry greeted me, checked my vehicle in and kept me informed throughout the process. I am very satisfied with the service I received. I am happy to b Barry greeted me, checked my vehicle in and kept me informed throughout the process. I am very satisfied with the service I received. I am happy to be a part of the Volvo family! More
by Skillet
Employees Worked With
February 14, 2026
This is my second Volvo purchase from Rusnak Westlake, and both experiences have been excellent. Eric was my salesperson both times and consistently made the process easy and professional. He’s knowledgea and both experiences have been excellent. Eric was my salesperson both times and consistently made the process easy and professional. He’s knowledgeable, trustworthy, and genuinely looks out for his customers’ best interests. I can easily see myself returning for a third Volvo. More
by moeniklas
February 09, 2026
Now it is obvious why so many people want to live in the Thousand Oaks area: because of Rusnak Volvo! Thousand Oaks area: because of Rusnak Volvo! More
by Mike
Employees Worked With
February 06, 2026
Unsatisfactory customer service. No care for customer concerns and take blatant advantage of charging you a very large markup. No care for customer concerns and take blatant advantage of charging you a very large markup. More
by xc60driver
February 03, 2026
Responsive, efficient, beautiful clean space, helpful. Cars were available for us to test drive promptly. Cars were available for us to test drive promptly. More
by ctowbesphd
Employees Worked With
Other Employees :
Denis Kenny - Denis earns a five star rating. He was available, responsive, but not pushy. He was knowledgeable, patient with my lack of tech skills, answered our questions, knows a lot about Volvos and other cars.
January 28, 2026
Solid service during purchase. My Issues arose after I leased my vehicle and inventoried it at home. I was missing some small items and notified my sales agent. My agent, Konst My Issues arose after I leased my vehicle and inventoried it at home. I was missing some small items and notified my sales agent. My agent, Konstantin, failed to stick to his word and secure the missing parts. Even after I reported it to him on 3 occasions. While he returned my texts, he never followed through and ensured the parts department actually mailed the missing items. I had to purchase the parts myself. Luckily, it was only a couple plastic cigarette lighter covers worth only $12. But imagine if I needed missing parts or service worth hundreds of dollars and Konstantin and Roznak Volvo didn't follow through. If they are too cheap or busy to follow through on small issues, I doubt they will follow through on big issues. Buyer beware! More
by Jay_Harris16
Employees Worked With
Konstantin
January 27, 2026
Excellent staff and great service. I will be referring all my friends and family Thanks for the great experience. I will be referring all my friends and family Thanks for the great experience. More
by Carlosgerp
Employees Worked With
