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Rudolph Honda
El Paso, TX
1,822 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 27, 2024
They were very professional and they take care of what I needed fast. The gentleman told me my waiting time was a proximate a hour but it only took them like 20 minutes. needed fast. The gentleman told me my waiting time was a proximate a hour but it only took them like 20 minutes. More
by Brenda
Verified CustomerEmployees Worked With
I apologize but I don't remember his name he was an older man , Armando Aguilar, Marcelo Flores, Manny Gutierrez, Luis Ayala, Miguel Chavez, Angel Corral, Joseph Cuellar, Jorge Deanda
May 26, 2024
The service advisors you have do not meet the standard meets Honda quality. They seem to be forced to work there . When you call in and you get transferred to service, it goes into someone voicemail. When meets Honda quality. They seem to be forced to work there . When you call in and you get transferred to service, it goes into someone voicemail. When you leave a message your lucky if the call you back . When you do have the opportunity to speak to someone they are curt . That’s a management issue not an employee issue . You need to put in a shopper service that can check on how the employee are treating the customers . I don’t mean have service manager call in . Have an independent company run the survey and I’m more than sure you will see within a week that your service managers need to find a new home . Hopes that’s helps . More
by MARKLONGENBAUGH
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
May 26, 2024
Professional, patience, product knowledge and excellent service. Although I purchased a pre-owned vehicle the vehicle was delivered in excellent condition. service. Although I purchased a pre-owned vehicle the vehicle was delivered in excellent condition. More
by gutberto.martinez
Employees Worked With
Lam Nguyen, Joseph Cuellar
May 25, 2024
I was pleased with the hospitality that Rudolph Honda offers it’s clients or browsers when entering or while at this facility. Salvador went out of his way trying to get us what was in our budget and wha offers it’s clients or browsers when entering or while at this facility. Salvador went out of his way trying to get us what was in our budget and what was fair price for Rudolph Honda and us in the purchase of our CRV Hybrid. More
by TATIBIR71
Employees Worked With
Salvador , Luis Ayala, Lucas Grendahl
May 23, 2024
I would like to thank Noemi for assisting me with servicing my vehicle. The service was excellent and in a timely manner. I was in and out in 27 minutes! servicing my vehicle. The service was excellent and in a timely manner. I was in and out in 27 minutes! More
by rmt3500
Employees Worked With
Noemi
May 23, 2024
Honest and professional. Completed the job in a timely manner and at a reasonable cost. Pleased with their work. Thanks. Completed the job in a timely manner and at a reasonable cost. Pleased with their work. Thanks. More
by ghargrov
Employees Worked With
Claudia Aguilar, Natali Tarin
May 23, 2024
They were straightforward on the pricing. Their service was also fast. Even for a small problem like mine, I was still surprised they got it done same day. Their service was also fast. Even for a small problem like mine, I was still surprised they got it done same day. More
by alyssabeth2324
Employees Worked With
The buff male in the service dept.
