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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
1,822 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,822 reviews

June 10, 2024

The staff at Rudolph has provided good customer service & have friendly staff. Staff is knowledgeable of the vehicles & services that come with it. More

by VMO0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Gabriel Luna
Report | Print
Jun 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We love it when our customers are happy. See you next time! We look forward to seeing you again at Rudolph Honda.

June 07, 2024

Rudolph Honda was a pleasure to deal with. . So happy with our Honda Pilot. Highly recommend. More

by ABSPIER
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Luis Ayala, Lam Nguyen
Report | Print
Jun 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We love it when our customers are happy. See you next time! We look forward to seeing you again at Rudolph Honda.

June 07, 2024

We Received very good customer service by Gabriel. Honda was a great option for our new vehicle More

by lopezjx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Luna
Report | Print
Jun 13, 2024 -

Rudolph Honda responded

Thank you for your kind words! We appreciate your feedback and are glad Gabriel was able to assist you.

June 07, 2024

Very good service but when my wife went to but this Honda she was scammed. More

by JARODRIG1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Aguilar
Report | Print
Jun 13, 2024 -

Rudolph Honda responded

At Rudolph Auto Group we set a high standard for ourselves, so we are disappointed to hear that your wife's experience with us was not a positive one. Please contact us at (915) 845-4321 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Jun 14, 2024 -

JARODRIG1941 responded

Whom ever was the person involved selling this Honda to my wife didn't tell the truth about Honda Financial Service and told my wife to finance the car with GECU with a very high interest. I got there on time and changed to Honda Financial Service with a very much lower interest. I also think that the Honda was over priced.

June 07, 2024

Everyone was helpful and knowledgeable in their areas of expertise. All our questions were answered to our satisfaction and things fell into place very smoothly. More

by lgcheshirecat9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ayala, Lucas Grendahl, Zachary Punty, Colson Sasseen
Report | Print
Jun 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We love it when our customers are happy. See you next time! We look forward to seeing you again at Rudolph Honda.

June 06, 2024

Professional and thorough service. Gabriel was very helpful and answered all our questions. Finance also worked hard to get us our deal. More

by DENISEHOLGUIN
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Esparza, Gabriel Luna
Report | Print
Jun 06, 2024 -

Rudolph Honda responded

Thank you for your kind words, Denise Holguin!

June 06, 2024

Great service ! They workd fast enough and have my car ready washed and ready to go. More

by javier0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Aguirre
Report | Print
Jun 06, 2024 -

Rudolph Honda responded

Thank you for your kind words!

June 06, 2024

I had been going with you for over 2 decades. Sincerely, you need to touch bases. And make it personal again More

by MONCADAMORAYMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know all that people
Report | Print
Jun 11, 2024 -

Rudolph Honda responded

Thank you for your feedback! We're sorry your last visit didn't meet your expectations. Rudolph Honda has evolved with time to better accomodate the majority of our customer's necessities and busy lifestyle demands. In order to provide more convenience we now handle a lot of our communications via text and email. However, if you prefer to speak directly with any of our staff members we are a phone call away. Thank you again for taking the time to give us your opinion, we hope we can continue earning your business. Claudia Aguilar Service Manager Rudolph Honda

June 05, 2024

Great service. Got right to the point and got us out the door in under 3 hours. More

by EULLATINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Angel Corral
Report | Print
Jun 06, 2024 -

Rudolph Honda responded

Thank you for your kind words!

June 05, 2024

Staff was very professional. Gabriel Luna was very attentive and made me feel very heard when asking what type of vehicle I was looking for. I appreciate you all so much! More

by Cassie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Gonzalez, Gabriel Luna
Report | Print
Jun 06, 2024 -

Rudolph Honda responded

Thank you for your kind words, Cassie!

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