Rudolph Honda
El Paso, TX
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Service advisors stay knowledgeable on services to be provided and reasons for suggesting work / services that might be useful. Very professional and polite. Kept me advised on schedule for work. provided and reasons for suggesting work / services that might be useful. Very professional and polite. Kept me advised on schedule for work. More
Martha was very helpful and knowledgeable. She was not pushy at all and made me feel comfortable. She was patient and answered all of my questions. I would definitely call on her again when I She was not pushy at all and made me feel comfortable. She was patient and answered all of my questions. I would definitely call on her again when I need another vehicle. Wonderful experience. More
Service in the shop was very good, but when calling to ask questions about the recommendations received it was impossible to connect with anyone. ask questions about the recommendations received it was impossible to connect with anyone. More
Not going through express again - they did not emphasize the need to get the coolant changed even though it was on red and the battery died two weeks after the service although it was indicated in the check the need to get the coolant changed even though it was on red and the battery died two weeks after the service although it was indicated in the checklist. First time there was a problem. I will get a regular service from now on because the express did a very poor job. I called the service manager and there was no response. More
I have been traveling from Las Cruces to El Paso to service my Honda Pilot at Rudolph Honda. They have great Customer Service in the Honda Express Department. Thanks Matthew and Joe! service my Honda Pilot at Rudolph Honda. They have great Customer Service in the Honda Express Department. Thanks Matthew and Joe! More