Rudolph Honda

I wasn’t going to respond, but I keep getting email reminders. So here goes. Dashboard indicated problem (about 12pm). I was at service department at 1:30pm. I described the problem and what I had done reminders. So here goes. Dashboard indicated problem (about 12pm). I was at service department at 1:30pm. I described the problem and what I had done (from internet). Noemi told me diagnostic test would be about $200 and leaving car 2-3 days. I said technician should look at job before deciding on diagnostic; remedy might be simpler. I found (on internet) that job should be under warranty. Noemi dismissed what I said. She told me that info I had gotten from internet was wrong. Her example was that someone could look up their symptoms on internet and conclude they had cancer. She repeated her example, while laughing, until I stopped her. I told her I had lost a close relative to cancer 3 weeks before. I wonder if she would have said same if I was a man. Technician understood the problem… probably not first time he’d seen it. Work was under warranty ($0) and I was out in 45 minutes. I felt I had to advocate for myself in what should have been a simple exchange. I felt she couldn’t get me out fast enough. More

Service and time to wait were exceptional. Nice to have cold drinks available as well. Will return.. Nice to have cold drinks available as well. Will return.. More

Customer Service is great. My car almost got completely messed up after the oil change I got from them. According to them it was a faulty filter, however this could have ruined My car almost got completely messed up after the oil change I got from them. According to them it was a faulty filter, however this could have ruined the car. A little more attention to these issues before releasing the car after the service. More

Rudolph is my dealership of choice. Always have had great service. It is quite a drive for me but I will not go to another dealership Always have had great service. It is quite a drive for me but I will not go to another dealership More

Fast and polite service. Super patient during all the steps of purchasing. Good customer service. Super patient during all the steps of purchasing. Good customer service. More

Everyone was very helpful and nice, car was very clean inside and out. Would highly recommend buying a car from them. inside and out. Would highly recommend buying a car from them. More

Great customer service very fast ! Very friendly and attentive will be returning for future maintenance etc. Very friendly and attentive will be returning for future maintenance etc. More

Great experience with Rudolph Honda so far. Very thorough and appreciate the military discount offered Very thorough and appreciate the military discount offered More

I really like rudolph honda. Customer service is always awesome and for services done to my car they always do a great job. Customer service is always awesome and for services done to my car they always do a great job. More

The customer service was great, my car was ready later than at the estimated time, but they gave me a list of services to consider in the future. Complimentary car wash was quick, once I got there to pick than at the estimated time, but they gave me a list of services to consider in the future. Complimentary car wash was quick, once I got there to pick up my car. More