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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
1,820 Reviews
Call Dealership (915) 845-4321
View Awards

5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,820 reviews

August 08, 2024

Facility is typically clean and inviting. Staff is normally attentive, however, last visit have been inconsistent in services. More

by jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen at express services.
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Aug 22, 2024 -

Rudolph Honda responded

Thank you for taking the time to give us your feedback. I'm sorry your visit didn't meet your expectations. I would like to look into your visit some more and help get to the bottom of it. This will help us understand where we may have an area of training opportunity. I kindly ask if you can give me a call at your earliest convenience so maybe you can give me more insight. Again, I apologize on behalf of Rudolph Honda and I look forward to hearing from you soon to see how we can make it right for you. Claudia Aguilar Service Manager Rudolph Honda (915)845-4321

August 08, 2024

Bad serves, My van has the same issue right a week after I picked it up More

by hildaaterrazas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor, Claudia Aguilar
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Aug 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to leave us a review. So sorry the issue came back. We would love to help! Please reach out to us if you haven't already at (915)845-4321 so we can further assist you in the continuing issue of your van.

August 07, 2024

Edgar is very personable, knowledgeable, friendly, and helpful. I would recommend anyone to go see him. More

by lbecker00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Flores
Report | Print
Aug 14, 2024 -

Rudolph Honda responded

We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future. Thanks for choosing Rudolph Honda!

August 07, 2024

Very clean n comfortable staff is so friendly and kind enjoyed the coffee ,drinks thank u More

by manlup01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Report | Print
Aug 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We love it when our customers are happy. See you next time! We look forward to seeing you again at Rudolph Honda.

August 07, 2024

I am not sure who Claudia Aguilar is. ... I get excellent service from ALL the service reps in the service department, though More

by noelrosenbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Aguilar
Report | Print
Aug 14, 2024 -

Rudolph Honda responded

Thanks for the kind words! Please feel free to contact us so that we can assist you in the future. Thanks again! We're here for you anytime. We're thrilled that you had a positive experience at Rudolph Honda.

August 07, 2024

We come to Rudolf from las Cruces. We always have great service. Rick was a great service advisor More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Aug 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We love it when our customers are happy. See you next time! We look forward to seeing you again at Rudolph Honda.

August 07, 2024

I also worked with Christian and he was very helpful. Did not work with Lynn More

by anzuresj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodarte, Gabriel Luna
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Aug 14, 2024 -

Rudolph Honda responded

We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future. Thanks for choosing Rudolph Honda!

August 07, 2024

Excellent customer service! Best prices in town! And Martha Chavez is an amazing product advisor! More

by castordiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martha Sosa-Chavez
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Aug 14, 2024 -

Rudolph Honda responded

Thanks for the kind words! Please feel free to contact us so that we can assist you in the future. Thanks again! We're here for you anytime. We're thrilled that you had a positive experience at Rudolph Honda.

August 07, 2024

I have done business with this dealership for years, I feel comfortable with the staff and the service department. They are knowledgeable and courteous. I’ve owned 4 Hondas, a Civic, a CRV, a Fit, a Del More

by CAROLYNMCKEEVER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Corral
Report | Print
Aug 14, 2024 -

Rudolph Honda responded

Thank you for taking the time to share your feedback with us. We love it when our customers are happy. See you next time! We look forward to seeing you again at Rudolph Honda.

August 06, 2024

Love the service just expensive parts labor it adds up. But the dealership people are great More

by perraultjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Report | Print
Aug 14, 2024 -

Rudolph Honda responded

We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future. Thanks for choosing Rudolph Honda!

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