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Rudolph Honda

El Paso, TX

4.7
1,720 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,720 reviews

July 30, 2024

Very knowledgeable and helpful! Great buying experience. They didn’t have the car we wanted on the lot but they worked with us to find a car and bring it in. More

by paulhinkle71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn McPhatter
Aug 13, 2024 -

Rudolph Honda responded

Thanks for the kind words! Please feel free to contact us so that we can assist you in the future. Thanks again! We're here for you anytime. We're thrilled that you had a positive experience at Rudolph Honda

July 30, 2024

Outstanding overall service and performance. Very professional and I'll used them again in future . More

by toyoungchan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn McPhatter, Nicole Gabaldon, Ricardo Knox
Aug 13, 2024 -

Rudolph Honda responded

It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rudolph Honda!

July 08, 2024

Everything was awesome. Service from staff was incredible. Thank you Rudolph and management and staff! More

by gm23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gentry, Matthew Neessen, Lynn McPhatter, Gabe Gonzalez, Brian Lane, Ricardo Knox
Jul 08, 2024 -

Rudolph Honda responded

Thank you for the kind words! Please feel free to contact us so that we can assist you in the future. Thanks again! We're here for you anytime. We're thrilled that you had a positive experience at Rudolph Honda.

July 06, 2024

Great overall experience. From the salesperson to finance and finally the vehicle , color pricing and performance. More

by Honda Happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , Martha Sosa-Chavez
Jul 08, 2024 -

Rudolph Honda responded

It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rudolph Honda!

July 05, 2024

Very friendly representative. Explain everything very thoroughly. I was very happy and satisfied with their service. More

by Carlos17diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Jul 08, 2024 -

Rudolph Honda responded

Thank you for your review. Our top priority is customer service, and hearing about it in action makes our day! Thank you for choosing Rudolph Honda!

July 01, 2024

My sales man, Scott was fantastic! I would recommend anyone looking for a new Chevy or used car with him. More

by ericaf_416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 01, 2024 -

Rudolph Honda responded

It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Rudolph Honda!

June 30, 2024

Always does my vehicle service within reasonable time. Love the happy hour pricing they have. More

by angelordaz0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks
Jul 01, 2024 -

Rudolph Honda responded

Thanks for the kind words! Please feel free to contact us so that we can assist you in the future. Thanks again! We're here for you anytime. We're thrilled that you had a positive experience at Rudolph Honda.

June 29, 2024

I Like Room Honda Is The Best Des Why Like Together My Car nm That Every Time I Want It More

by jorloya59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Flores
Jul 01, 2024 -

Rudolph Honda responded

Thank you for your review. Our top priority is customer service, and hearing about it in action makes our day! Thank you for choosing Rudolph Honda!

June 28, 2024

Rick is great Very honest help me with my car kept me in formed at all times More

by mbarber356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jul 01, 2024 -

Rudolph Honda responded

Thanks for the kind words! Please feel free to contact us so that we can assist you in the future. Thanks again! We're here for you anytime. We're thrilled that you had a positive experience at Rudolph Honda.

June 28, 2024

Unprofessional customer service that never pick up the phone for an update on your car. More

by DANIELLEORNELAS013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melanie Gabaldon, Nicole Gabaldon, Lucas Grendahl
Jun 28, 2024 -

Rudolph Honda responded

Thank you for taking the time to give us your feedback. I'm sorry to learn that we weren't able to meet your expectations on your last visit. This is very unlike us and normally we strive to provide all of our customers with excellent customer service. However, your opinion is very important to us and as they help us see areas of training opportunity. I apologize that your Advisor was not able to come to the phone when you needed it the most. This is something we are aware of and are actively working on a solution to better assist our customers on the phone. We're sorry for the inconvenience and we hope in the future we can continue earning your business! Claudia Aguilar Service Manager Rudolph Honda

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