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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
1,819 Reviews
Call Dealership (915) 845-4321
View Awards

5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,819 reviews

September 13, 2024

Terrible service. I don’t understand why I keep getting emails from you all. Please stop. More

by fg_dawg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gentry, Lynn McPhatter, Gabe Gonzalez, Melanie Gabaldon, Nicole Gabaldon, Brian Lane, Lam Nguyen, Lucas Grendahl, Carlyle Meeks, Claudia Aguilar
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Sep 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to leave a review. We're sorry we aren't able to meet you expectations. We hope you have a good day!

September 13, 2024

Very knowledgeable and courteous sales man Edgar. Loan officer was also very professional and knowledgeable. More

by raftijjr
Recommend Dealer
Yes
Employees Worked With
Edgar Flores
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September 12, 2024

My experience with Rudolph Honda was great. I appreciate Gabriel Luna and Christian for all their help. It was my second time working with Gabriel and he was super helpful. More

by JACQUELINE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christian (don't know his last name), Gabriel Luna
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September 12, 2024

I received good customer service consultant explained all work needed done in detail and was very helpful. More

by AJURADO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Sep 13, 2024 -

Rudolph Honda responded

Thank you for the 5-Star review! We appreciate you taking the time to leave a review. We hope we continue earning your business!

September 12, 2024

Rick was outstanding he took care all my needs on my vehicle. Very knowledgeable. Thank you. Technicians overlooked my tire pressure even after getting my tires rotated. Warning light was still on. Dro More

by Raul cordova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Sep 13, 2024 -

Rudolph Honda responded

Thank you for the amazing 5-star review! We are so pleased to know that you had a great experience. Your feedback is incredibly valuable, and we are grateful for your support. We can’t wait to have you back for your next visit!

September 11, 2024

Well informed and pleasant. Truck was delivered exactly when they saw d it was ready. Awesome experience More

by wmjacobs0401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Neessen, Brian Lane, Juan Perez Jr.
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September 11, 2024

Always professional and helpful in making a vehicle purchase. Met all my expectations of a dealership. More

by depepion
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erika Varela, Nicole Gabaldon
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September 10, 2024

Over 4 hours for a simple oil change. They left the top of hood extremely oily. Not happy at all! More

by REMONTGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlyle Meeks, Claudia Aguilar
Report | Print
September 10, 2024

Thorough inspection of my vehicle corrected problems before they became issues and I only went in for an oil change! Thanks Rudolph team! More

by MJRUTHVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar
Report | Print
September 10, 2024

No saben diagnosticar Mentirosos Mu y caro el servicio Los mecánicos no están especializados en algunas áreas importantes de los vehículos More

by PATYMAY_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha Sosa-Chavez
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Sep 13, 2024 -

Rudolph Honda responded

Thank you for taking the time to leave a review. Your opinion is very important to us and helps us understand if there is areas of training opportunity. We're sorry we weren't able to meet your expectations during your last visit.

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