Rudolph Honda
El Paso, TX
Filter Reviews by Keyword
By Type
Showing 1,719 reviews
Great personalities but difficult to talk to a real person. Was disconnected twice . Went in for maintenance, added services I didn’t request! Was informed by online information the vehicle had a fac person. Was disconnected twice . Went in for maintenance, added services I didn’t request! Was informed by online information the vehicle had a factory recall! However, your recall was done three months prior, system needs updating to include all work done. Car was not washed, they requested it be washed! Worst part is talking to the service advisor is almost impossible. A phone number is given but when you call, they never answer instead it’s leave a message recording! The main dealership phone number needs to be a human not a select department. Very frustrating to get a menu to get to the right department. More
This is the only PM place we used to service our Honda Accord. Every time we go, the service is excellent. The shuttle service is excellent. The waiting area is clean and comfortable. This place is great Accord. Every time we go, the service is excellent. The shuttle service is excellent. The waiting area is clean and comfortable. This place is great! Thank you. More
They are always very nice and helpful here. I feel welcomed every time I come and they explain what’s getting done on my vehicle and its needs. I feel welcomed every time I come and they explain what’s getting done on my vehicle and its needs. More
Rick took care of the service of my car and he did an excellent job. I highly recommend him any person looking for a good agent. He did a great job! excellent job. I highly recommend him any person looking for a good agent. He did a great job! More
Service was fast and very attentive. As soon as I drove up I immediately had attention to see what was needed. My rep was very friendly and informative. Best of all service was done very As soon as I drove up I immediately had attention to see what was needed. My rep was very friendly and informative. Best of all service was done very quick. More