
Rudolph Honda
El Paso, TX
Filter Reviews by Keyword
By Type
Showing 2,056 reviews
I bought 2 vehicles at this dealership in the past 2 years and until last week used them exclusively for service. That in spite of the fact that it is at least a 45 minute drive to get there from my ho years and until last week used them exclusively for service. That in spite of the fact that it is at least a 45 minute drive to get there from my home in Las Cruces. I was disappointed on my last visit as the express service was very slow and when I got my car I was told that I needed immediate replacement of engine and cabin air filters. In the past I would have received a text and would have been asked if I ok'd replacement but this time the car was ready to go, without filters. I made an appointment with the dealer in Las Cruces to replace the filters and get a recall taken care of. More
Rick always takes care of everything in a professional manner and provides amazing customer service every single time :) I always leave with a positive experience ! give him a raise manner and provides amazing customer service every single time :) I always leave with a positive experience ! give him a raise More
Service took to long on the recall . No communication on why . And the shuttle dropped us off but never answered to pick us up . Had to Uber back . No communication on why . And the shuttle dropped us off but never answered to pick us up . Had to Uber back . More
Service is terrible, it is not convenient anymore. The advisors are not helpful and friendly The advisors are not helpful and friendly More
They did a poor job, I’m having issues with my vehicle and they want to make me responsible for another charge which I consider is their fault not mine and they want to make me responsible for another charge which I consider is their fault not mine More