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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
1,719 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,719 reviews

August 30, 2024

Been coming here for 3 years. Customer service is spectacular and I’ve never had any issue with work repairs or part services. , Also, I’ve noticed how amazingly clean and detail More

by briancohen74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Noemi, Mathew
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Sep 03, 2024 -

Rudolph Honda responded

Thank you for the 5-Star review! We appreciate your kind words. I will pass them along to the Service Team!

August 30, 2024

Son demasiado caros comparado con otras agencias. Y nadie hablaba español la chica que estaba antes si. En el servicio express More

by Rox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No se su nombre
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Sep 03, 2024 -

Rudolph Honda responded

Thank you for leaving a review! Our competitive pricing is determined based on a ton of research spent to survey the local EL Paso area dealers and shops. We're sorry we aren't able to meet your expectations with pricing or language barriers. Hope you continue to have an excellent day!

August 30, 2024

Friendly sales people. Proficient office personnel. The service department is clean and quick. Overall, it is a good experience. More

by calmet84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Gabaldon, Luis Ayala
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Sep 03, 2024 -

Rudolph Honda responded

Thank you for the 5-Star review! We appreciate your kind words and I will pass them along to the Honda Team!

August 29, 2024

Lazy when it comes to details plus lacking experience in customer service. I had to ask about my vehicle not being washed More

by AHOLGUIN1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlyle Meeks, Claudia Aguilar
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Aug 29, 2024 -

Rudolph Honda responded

Thank you for taking the time to give us a review. Your opinion is important to us. We're sorry we weren't able to meet your expectations. Since not all customers want their vehicles washed, car washes are upon customer request only. Wishing you a good rest of your day!

August 29, 2024

good and fast response. Price was a little high and not expected to be that higher vs other ones. 30,000 miles service, but still price was high. ($400 of labor) More

by AAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar
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Sep 03, 2024 -

Rudolph Honda responded

Thank you for leaving a review! Our competitive pricing is determined based on a ton of research spent to survey the local EL Paso area dealers and shops. We're sorry we aren't able to meet your expectations with pricing. Hope you continue to have an excellent day!

August 29, 2024

Been buying cars from this dealership for years. Have a good sales always helpful and not pushy. Support is great—employees know their cars. More

by g_pin_lpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Carlyle Meeks
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August 29, 2024

Fast and efficient, was out in 1 hour. Everything was explained to me. Will come back! More

by MARIECARBAJAL17
Recommend Dealer
Yes
Employees Worked With
Manny Gutierrez
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August 28, 2024

Great customer service! The technician that repaired my car did an excellent job. My car is in great condition so far. More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar
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Sep 03, 2024 -

Rudolph Honda responded

Thank you for the 5-Star review! We appreciate the kind words. I will pass them along to the service team!

August 28, 2024

Taylor my rep was polite. Did all he could. Dealership took 6 weeks for repair More

by judyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
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Aug 28, 2024 -

Rudolph Honda responded

Thank you for taking the time to leave us a review. Your opinion is important to us. On behalf of Rudolph and Honda I want to apologize for the delay that transpired. We hope we can continue earning your business and wish you a good rest of your day!

August 27, 2024

Slow, 1 person available to change a tire which took over an hour and a half, no complimentary car wash offered, 2nd time this has happened even though I saw 2 cars come out washed. They only cater to a cert More

by marcus_b915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
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