
Rudolph Honda
El Paso, TX
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I recently bought a Civic and traded in my 2005 Chevy I recently bought a Civic and traded in my 2005 Chevy Silverado and ten business days later it still isn't paid off. This is totally unacceptable! I recently bought a Civic and traded in my 2005 Chevy Silverado and ten business days later it still isn't paid off. This is totally unacceptable! More
Our experience at Rudolph Honda was going very well until the Finance person named Scott came to talk to us. Our sales man, Salvador Cardenas was very helpful and friendly. He answered all our questions and the Finance person named Scott came to talk to us. Our sales man, Salvador Cardenas was very helpful and friendly. He answered all our questions and concerns. We told Sal that we wanted to buy but we were not going to buy that day. We wanted to see what was offered to us and go home talk about it and look at our budget. We are a young family and a $30,000 dollar debt is a lot to think about. While looking at our numbers a person from the finance department named Scott came to us and basically told that that if we were not willing to buy today he wasn’t going to help us. We felt so belittled and pressured that we just got up and left. There was a 95 percent chance that we would buy a new vehicle but we just wanted to talk about it on our own terms. I don’t know if we will be returning to Rudolph Honda any time soon. Thank you to Salvador for your great customer service. More
I visited this dealership last week to inquire about a new Honda Accord. Augustin Candelas is the salesman that approached me. He seemed to get a bad attitude when I mentioned I just came from Borman Hond new Honda Accord. Augustin Candelas is the salesman that approached me. He seemed to get a bad attitude when I mentioned I just came from Borman Honda in LC. He proceeded to show me the car I was interested in. The whole time he had his cell phone in his hand. He seemed to be texting someone or playing a game. He was clearly more interested in his cell phone than selling me a car. On a test drive while I was driving he made a phone call and spoke in Spanish for most of the drive. I was disappointed as to I could not focus while driving. After the test drive we went inside to discus payment options. As soon as we sat down he immediately tried to shame me for driving to Las Cruses to see a car. He seemed to try to embarrass me for some reason. Needless to say I did not purchase a New Car from this dealership. More
I HAD A WONDERFUL EXPERIENCE AT RUDOLPH HONDA! I love my Honda and I felt great about the pricing, quality and condition of the car. I was car hunting and this was actually the first dealership that I went Honda and I felt great about the pricing, quality and condition of the car. I was car hunting and this was actually the first dealership that I went to look for a car and the last because I walked out with car (: Eddie Hernandez helped me look for the car I was looking for that met my needs. He is fair and honest and he also took time out of his schedule to help me out and those qualities are rare in the automotive selling world. I couldn't have been more satisfied! I have no regrets about purchasing my new car and I have payments I can afford. When this car is ready to go, I will be out again to purchase one from Eddie Hernandez at Rudolph Honda. I’ll be sure to send my friends his way! I also want to thank Mike Bustamante and Len Crawford for helping me finance my car and working out numbers for me and for purchasing my trade in. They were very helpful and I had a great experience working with them. Thank you all and keep up the great work!! ** The reason that brought me to this dealership was your internet web page. I looked at the pictures, pricing, and miles of the cars and they looked great. So I would strongly suggest to keep up with your internet sales webpage which is what most people look at before going to a dealership. Thank you all!! (: More
I felt that the service was very good. I was able to test drive all of the cars that I was interested in. I arranged my deal through USAA, and it was accepted at the dealership making the purchase very test drive all of the cars that I was interested in. I arranged my deal through USAA, and it was accepted at the dealership making the purchase very easy. My sales person, Alvaro, was very accommodating and pleasant to work with. I would highly recommend him to someone else interested in buying a Honda. More
This is the third Honda I have bought from Rudolph Honda and I have always been pleased with the dealership and with Edgar Flores in the Sales Dept. He is very helpful and knows his cars. I have also refe and I have always been pleased with the dealership and with Edgar Flores in the Sales Dept. He is very helpful and knows his cars. I have also referred a family member that also bought a car at the time I was picking up my own car. More
I started my new Honda research via rudolphhonda.com and was contacted by Mike. I live in Las Cruces, NM and I had my 2004 Honda Element serviced there. My service advisor Rick was GREAT and so was Mike B was contacted by Mike. I live in Las Cruces, NM and I had my 2004 Honda Element serviced there. My service advisor Rick was GREAT and so was Mike Bustamante that worked with me trading in my Element and BMW 325ci on my new 2011 Honda Ridgeline RTL with navigation. Mike help me through my concerns and was very professional explaining the features of the Ridgeline. Help me setup my cell phone with the Bluetooth system and explained in detail the navigation system. The overall picture concerning my price with trades, Great 0.9% Honda interest rate for 60 months, extended warranty, and Honda Rebate was outstanding. This is why I took to extra time in driving from Las Cruces, NM to El Paso, TX to do my business with Rudolphhonda. From Sales to Service to the Parts Department their # 1 in my book. I truly appreciate everything. I am a 22 year Veteran Retired United States Navy Senior Chief that can give a Big Bravo Zulu which means, " A Job Well Done "! Sincerely, Everett O. Bailey, USN, E-8, Retired More
Was the first time I have shopped for a vehicle and everything was very organized , friendly staff and knowledgable. Would recommend this dealership to anyone interested in the purchase of a car. everything was very organized , friendly staff and knowledgable. Would recommend this dealership to anyone interested in the purchase of a car. More
I worked in the automotive sector for almost 14 years where I would get no haggle employee pricing. No longer working in this industry and I feared buying a new Odyssey might be somewhat painful. It was where I would get no haggle employee pricing. No longer working in this industry and I feared buying a new Odyssey might be somewhat painful. It was not the case. Harry was a pleasure to work with; he is very professional, friendly, and knowledgeable. He knows his stuff and is a straight shooter. It did help that I knew exactly what I wanted and knew my target price. This turned out to be my most pleasant auto buying experience (six so far). The bottom line... Harry took care of me. More
This was my second purchase from Rudolph Honda. I have been very pleased with the service and helpfulness of the employees and the service department. Edgar Flores was very helpful when I picked up my Ci been very pleased with the service and helpfulness of the employees and the service department. Edgar Flores was very helpful when I picked up my Civic. He stayed after his quitting time to make sure that I understood the features in my car. Thank you, Rudolph More