Rudolph Honda

Customer service The dealership has always excellent in customer service. My adviser Rick Biernacki is attentive to detail and to provide the best service experience. The dealership has always excellent in customer service. My adviser Rick Biernacki is attentive to detail and to provide the best service experience. Overall time for an oil change is great. More

First rate! Rick Biernacki was great! I went in for an oil change, Rick informed me about the airbag inflator recall, I told him I had been informed previously b Rick Biernacki was great! I went in for an oil change, Rick informed me about the airbag inflator recall, I told him I had been informed previously but that I would receive a call from Rudolh as to when I could bring my truck in because at that time they didn't have it. Rick went and got with the service guy that would do the work, and made sure that I would be able to get all the work done and still make the appointment I had pending."They were both true to their word and Rick was within 5 minutes of the time he told me I'd be done. Great experience. Thanks Rick! More

Great experience. Rudolph Honda provides great service from the shuttle to the service. They even emailed me when my car was ready and had even washed my car! Great s Rudolph Honda provides great service from the shuttle to the service. They even emailed me when my car was ready and had even washed my car! Great service thank you! More

Great experience with the dealership! Both the salesman and manager did a great joy with finding the vehicle I wanted! Great customer service and satisfaction. I got a great trade in value Both the salesman and manager did a great joy with finding the vehicle I wanted! Great customer service and satisfaction. I got a great trade in value for my vehicle that made me consider buying a nicer car. More

Great expirience was in and out with something I was happy with. Joseph Cuellar was very helpful asked the right questions and got me into the car I wanted. was in and out with something I was happy with. Joseph Cuellar was very helpful asked the right questions and got me into the car I wanted. More

Enjoyed Rick's personal attention Excellent experience from the reception by Rick to the service performed as requested. The time required for this B 1+2 service was reasonable and the Excellent experience from the reception by Rick to the service performed as requested. The time required for this B 1+2 service was reasonable and the price acceptable. More

Great experience with no hassle I had a wonderful experience buying from Rudolph Honda. No hassle experience and I got exactly what I was wanting based on my research. This dealershi I had a wonderful experience buying from Rudolph Honda. No hassle experience and I got exactly what I was wanting based on my research. This dealership will be highly recommended! More

Only place I'd recommend I had a really terrible experience at the east side Honda dealership on Lee Trevino. I felt that the staff was dismissive and that subpar parts were I had a really terrible experience at the east side Honda dealership on Lee Trevino. I felt that the staff was dismissive and that subpar parts were put in my vehicle under the guise of "saving you some money." The result? $2500+ worth of work had to be redone/replaced within a month. I wrote off all Honda dealerships in El Paso and tried to find a local, honest mechanic who would be able to service my vehicle. For small things, that worked fine. For larger things, the mechanic I found couldn't help me. I heard from friends that the west side Honda dealership was better. I was skeptical, plus I didn't know if it would be worth the two hour drive, one hour roundtrip to drop it off and the same to pick it up. Totally worth it. Rick is knowledgeable and competent. He took me through all of my options and told me what was urgent and what could wait. He was pleasant to work with, quick to get back to me when I dropped off my vehicle, and he tried to get me out of there as quickly as possible the day I decided to just wait. Totally worth the drive. More

Oil Change Came early and they gave me service early and did it quickly. The only time I've never loathed an oil change. Looking forward to the next one. Came early and they gave me service early and did it quickly. The only time I've never loathed an oil change. Looking forward to the next one. More

Recent Visit I took my 2008 Honda Civic in to have a recalled airbag replaced. I found everyone I had contact with to be courteous, friendly personnel, especially I took my 2008 Honda Civic in to have a recalled airbag replaced. I found everyone I had contact with to be courteous, friendly personnel, especially Tanya. More