
Rudolph Honda
El Paso, TX
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Rudolph Honda - Excellent Service Call We received an urgent recall notice on our Honda Odyssey. We were able to easily schedule an appointment for sevice on Rudolph's excellent website. We received an urgent recall notice on our Honda Odyssey. We were able to easily schedule an appointment for sevice on Rudolph's excellent website. We arrived at Rudolph Honda a bit early and were promptly helped by Ivan Maldonado, one of Rudolph's Service Advisors. Ivan took care of every detail of the recall notices while keeping us informed all along the way. Parts were promptly ordered and installed upon arrival by Rudolph Technician Jorge Sustaita, another member of Rudolph's wonderful team. We have been doing business with Rudolph since May 2008 and this has been another quality experience at Rudolph Honda. More
Had to have my battery replaced. This Honda dealership always treats me right! They are friendly and try to expedite service when they know I am waiting there, rather than leaving my This Honda dealership always treats me right! They are friendly and try to expedite service when they know I am waiting there, rather than leaving my car. More
Very pleased with the services I went to get some services done and was very satisfied with the outcome and the people were very helpful and very knowledgable I will be back I went to get some services done and was very satisfied with the outcome and the people were very helpful and very knowledgable I will be back More
Bought a New Honda Pilot Ernest the salesman, help us in quick manner, He present all of our options, and help us choose the right vehicle. Finance officer was great, Luis sho Ernest the salesman, help us in quick manner, He present all of our options, and help us choose the right vehicle. Finance officer was great, Luis show us all of options and described all payment options and did a wonderful job of guiding us the payment plan. The Honda team was great and I am greatly appreciate the service the dealership gave us. I highly recommend these group of mean to pay a new vehicle. More
Great Experience Purchase of our new 2018 Pilot was great. The value of our trade in was fair and the sales staff did a great job on getting the correct model, color Purchase of our new 2018 Pilot was great. The value of our trade in was fair and the sales staff did a great job on getting the correct model, color and extras we wanted. Although the vechile we decided on was not at the dealership, we were kept posted on it's status of transport and when it did arrive the sales associate (Joseph Cuellar) provide us picuters of the vehicle. The finance staff was also very helpful on getting us in our new vehicle in about 1 1/2 hours after arriving to finalize the paper work. (much faster than when we bought our first Pilot 2 years ago at this same dealership) More
Excelentt Excelente service! They are improving in the time you have to wait to be attendend, now is so fast. The technician is so pacient explaining the work Excelente service! They are improving in the time you have to wait to be attendend, now is so fast. The technician is so pacient explaining the work that is going to be done. More
Great customer service (Svc Dept.)! Great customer service in the, Vehicle Svc Dept. I have only taken my car there twice but they go above, and beyond. That's something hard to find now Great customer service in the, Vehicle Svc Dept. I have only taken my car there twice but they go above, and beyond. That's something hard to find nowadays in any customer svc dept. More
A great car buying experience! This is our third car from Rudolph Honda. A car is a huge purchase and can be quite stressful. That is not the case here. From the time we walked o This is our third car from Rudolph Honda. A car is a huge purchase and can be quite stressful. That is not the case here. From the time we walked on the lot, to my daughter driving her new car home, the whole event was professional and stress free. Would definitely recommend. More
Oil change Quick and easy. All my questions answered. The service was excellent. Jaime was very knowledgeable. The waiting room is clean and comfortable. Complem Quick and easy. All my questions answered. The service was excellent. Jaime was very knowledgeable. The waiting room is clean and comfortable. Complementary drinks and popcorn. More
05/01/2018 Jaime was very attentive when I arrived even though I was an hour early for my appointment. Arthur was the best part of my day. He can take and pick Jaime was very attentive when I arrived even though I was an hour early for my appointment. Arthur was the best part of my day. He can take and pick me up every day to work. :-) My car was done sooner than I thought, so the rest of day went smoothly. More