Rudolph Honda

Excellent customer service Service representative was very courteous and explained what the maintenance check points indicated needing attention. Also, I was comfortable in the Service representative was very courteous and explained what the maintenance check points indicated needing attention. Also, I was comfortable in the waiting area and had freshly made popcorn. More

Great Service!!! Excellent work by the service REPS, fast informed and effective suiting my needs in every way. Great shuttle service to and from my home as needed wh Excellent work by the service REPS, fast informed and effective suiting my needs in every way. Great shuttle service to and from my home as needed when needed. I have no concerns and would suggest Rudolph be the top pick for anyone in the market for a great car and great service. My current CRV will not be the last car i buy from Rudolph Honda. James M. Johnson More

Outstanding attention to customer satisfaction. Rudolph Honda has consistently strived to maintain their high quality of customer service. Jonathan Lamas (my salesman) is a great ambassador for Rud Rudolph Honda has consistently strived to maintain their high quality of customer service. Jonathan Lamas (my salesman) is a great ambassador for Rudolph Honda. Jonathan's attention to details is outstanding, answering all questions and explaining options, features, safety etc. I shopped at other dealerships and NONE compare. Toyota, Nissan, Hyundai didn't come close, sorry. This is my third vehicle I have purchased at Rudolph Honda. I am definitely Honda family. I highly recommend this dealership and will return in the future. More

Efficient The service people were very efficient. They were courteous from the first person I met, a person who came to check on me while I was still sitting i The service people were very efficient. They were courteous from the first person I met, a person who came to check on me while I was still sitting in the waiting room, until the final person that let me pick up the car. More

Above and Beyound My battery died a few weeks back. It was still under warranty so the dealership put in a new battery at no charge to me. A couple of days latter, I My battery died a few weeks back. It was still under warranty so the dealership put in a new battery at no charge to me. A couple of days latter, I received an email from Carlyle Meeks, the Service Manager at Rudolph Honda, following up on my service visit and if I had any concerns.. I told him I have always received great, friendly service from them, but I was concerned as to why I've had to replace my battery so often. He responded the next day and advised it may be a software update issue. So he suggested I come back in and have that checked. I did just that and it turns out my software did need an update. All was done at no cost to me. My service technician, Ivan, even stayed after the dealership closed as I was running late picking up my car. None of this would have happened had it not been for the customer satisfaction follow up by the Service Manager. They could have just as easily stopped with putting in the new battery, but they didn't. A sincere thank you to Mr. Meeks, Willie and Ivan for coordinating everything, putting in the extra effort and going above and beyound. More

Professional, Respectful,and with Care. Mr Joseph Cuellar is the reason we travel to the HONDA he works at because he takes care of us. He represents the company with ethics and gives grea Mr Joseph Cuellar is the reason we travel to the HONDA he works at because he takes care of us. He represents the company with ethics and gives great customer service. More

Outstanding service They were able to answer all my questions and helped me picked the right car. They will be my first choice next time I need a car. Thank you for all They were able to answer all my questions and helped me picked the right car. They will be my first choice next time I need a car. Thank you for all your help! More

Warranty work Service was busy but Clare to the rescue. She explained there would be a delay do to work load and gave a projected time of completion. She and the Service was busy but Clare to the rescue. She explained there would be a delay do to work load and gave a projected time of completion. She and the tech hit it on the nose. Thanx for a good visit. More

Very pleased I’m a returning customer due to the excellent service, our last experience help us take the decission to come back, this new experience was a confirma I’m a returning customer due to the excellent service, our last experience help us take the decission to come back, this new experience was a confirmation of the great people you have to serve us as customers, thanks for the great attention to our needs. More

Excellent Service Thank you Willie for outstanding work and keeping me informed of all the services required due to the mileage of my vehicle. Thank you and Rudolph Hon Thank you Willie for outstanding work and keeping me informed of all the services required due to the mileage of my vehicle. Thank you and Rudolph Honda for quick and quality work. More