Rudolph Honda
El Paso, TX
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Informative and kind They helped me out with oil change and tire repair. My rep was sympathetic to the fact that I needed to replace my new tire already and set me at easy They helped me out with oil change and tire repair. My rep was sympathetic to the fact that I needed to replace my new tire already and set me at easy about it. Thank you! More
Just an oil change This was the first oil change for my new Pilot. I hadn't made an appointment and wasn't sure of the routine but the staff was very helpful. I waited This was the first oil change for my new Pilot. I hadn't made an appointment and wasn't sure of the routine but the staff was very helpful. I waited inside in the waiting area (can't really hear the TV with the blower going) and my car was ready in just over an hour. The service rep came and told me the car was ready and reviewed the results of the multi-point inspection. The oil change was included in the purchase of the car for the first year. More
Excellent experience The work on my car was done quickly, in less time than predicted. Everyone was very polite and Ric was outstanding and understanding and even got my c The work on my car was done quickly, in less time than predicted. Everyone was very polite and Ric was outstanding and understanding and even got my car washed. More
Very comfortable! Every time I go to the dealership, I have been treated excellent. It is usually the employees in the service department that make you feel at home. Every time I go to the dealership, I have been treated excellent. It is usually the employees in the service department that make you feel at home. More
Great customer service The experience was great from start to finish they greeted me quickly friendly and helped me with my car needs. Thank you for the great experience The experience was great from start to finish they greeted me quickly friendly and helped me with my car needs. Thank you for the great experience More
Wonderful Everyone was so helpful and friendly; from the service department to the parts department. They even did a good job washing my car. Thank you for t Everyone was so helpful and friendly; from the service department to the parts department. They even did a good job washing my car. Thank you for the great service! More
Went the extra mile Houston was the face of Honda... friendly, listening, and understood what I needed for my vehicle needs. He was adaptive and responsive to my visits Houston was the face of Honda... friendly, listening, and understood what I needed for my vehicle needs. He was adaptive and responsive to my visits and questions. When I decided on the model, he was quick to stay in touch and kept me posted on updates. And the car arrived earlier than I expected! What a pleasure and great person, as well as the dealership. More
Found the car we wanted We have been waiting to find a new Honda Fit built in Japan, and we saw one there while having a recall completed on our 2007 Fit. It was exactly wh We have been waiting to find a new Honda Fit built in Japan, and we saw one there while having a recall completed on our 2007 Fit. It was exactly what we wanted and Edgar Flores was there to help us. Edgar was extremely helpful and knowledgeable. We had a good test drive and liked the car, and with little or no fanfare we ended up with the car in 2 days. (The popcorn was good too.) More
oil change + I went in for an oil change but Gabe pointed out another problem. I felt so comfortable with him explaining the additional service that I needed. To I went in for an oil change but Gabe pointed out another problem. I felt so comfortable with him explaining the additional service that I needed. Too bad there was no coupon for this service. More
fixed my cruise control In and out in less than an hour. Free drinks & tv. Staff very friendly and personal. Fixed my cruise control & left the care very clean. In and out in less than an hour. Free drinks & tv. Staff very friendly and personal. Fixed my cruise control & left the care very clean. More