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Rudolph Honda

El Paso, TX

4.7
1,617 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,617 reviews

August 10, 2012

I recently bought a Civic and traded in my 2005 Chevy I recently bought a Civic and traded in my 2005 Chevy Silverado and ten business days later it still isn't paid off. This is totally unacceptable! More

by dsmith50540
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
July 09, 2012

Our experience at Rudolph Honda was going very well until the Finance person named Scott came to talk to us. Our sales man, Salvador Cardenas was very helpful and friendly. He answered all our questions and More

by nmoreno_028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Cardenas
July 05, 2012

I visited this dealership last week to inquire about a new Honda Accord. Augustin Candelas is the salesman that approached me. He seemed to get a bad attitude when I mentioned I just came from Borman Hond More

by dudleybogal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Augustin Candelas
Aug 16, 2012 -

Rudolph Honda responded

Mr. Gobal, Our sincerest apologies for your recent unsatisfactory shopping experience here at Rudolph Honda. We consistently strive to make our customer's shopping, purchase and ownership experience as pleasurable as possible and we really missed the mark during your visit. It goes without saying that we do not condone this kind of behavior. The sales person you worked with has been reprimanded for his unprofessional conduct and is undergoing customer relations retraining. I sincerely hope that you will give Rudolph Honda another opportunity to serve you should the need arise in the future. The Management at Rudolph Honda

June 06, 2012

I HAD A WONDERFUL EXPERIENCE AT RUDOLPH HONDA! I love my Honda and I felt great about the pricing, quality and condition of the car. I was car hunting and this was actually the first dealership that I went More

by rcorella85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez, Mike Bustamante, Eddie Hernandez, Len Crawford
April 06, 2012

I felt that the service was very good. I was able to test drive all of the cars that I was interested in. I arranged my deal through USAA, and it was accepted at the dealership making the purchase very More

by jillcrossley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tarin
February 15, 2012

This is the third Honda I have bought from Rudolph Honda and I have always been pleased with the dealership and with Edgar Flores in the Sales Dept. He is very helpful and knows his cars. I have also refe More

by ggaragon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EDGAR FLORES, Edgar Flores
February 09, 2012

I started my new Honda research via rudolphhonda.com and was contacted by Mike. I live in Las Cruces, NM and I had my 2004 Honda Element serviced there. My service advisor Rick was GREAT and so was Mike B More

by Harley 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bustamante Internet Sales Manager, Mike Bustamante, Rick Biernacki
February 08, 2012

Was the first time I have shopped for a vehicle and everything was very organized , friendly staff and knowledgable. Would recommend this dealership to anyone interested in the purchase of a car. More

by EmilyN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
February 01, 2012

I worked in the automotive sector for almost 14 years where I would get no haggle employee pricing. No longer working in this industry and I feared buying a new Odyssey might be somewhat painful. It was More

by Gestra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Kraft, Alex Tarin, Harry Kraft
January 12, 2012

This was my second purchase from Rudolph Honda. I have been very pleased with the service and helpfulness of the employees and the service department. Edgar Flores was very helpful when I picked up my Ci More

by mo8ar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Flores, Edgar Flores