Rudolph Honda

I wasn’t going to respond, but I keep getting email reminders. So here goes. Dashboard indicated problem (about 12pm). I was at service department at 1:30pm. I described the problem and what I had done reminders. So here goes. Dashboard indicated problem (about 12pm). I was at service department at 1:30pm. I described the problem and what I had done (from internet). Noemi told me diagnostic test would be about $200 and leaving car 2-3 days. I said technician should look at job before deciding on diagnostic; remedy might be simpler. I found (on internet) that job should be under warranty. Noemi dismissed what I said. She told me that info I had gotten from internet was wrong. Her example was that someone could look up their symptoms on internet and conclude they had cancer. She repeated her example, while laughing, until I stopped her. I told her I had lost a close relative to cancer 3 weeks before. I wonder if she would have said same if I was a man. Technician understood the problem… probably not first time he’d seen it. Work was under warranty ($0) and I was out in 45 minutes. I felt I had to advocate for myself in what should have been a simple exchange. I felt she couldn’t get me out fast enough. More

The day before my oil change I stopped by the service center to get a print out of recommended work that Honda says I need to have completed. The next day, after my oil change, I received another print o center to get a print out of recommended work that Honda says I need to have completed. The next day, after my oil change, I received another print out of recommended services. Both print outs were nearly identical but the price difference was vastly different by thousands of dollars. Hard to know what’s true or if I can trust them. More

Rick was great to work with. Got the job done quickly with good explanations and clear documentation. Got the job done quickly with good explanations and clear documentation. More

Great customer service -very efficient and honest. . recommendations for future service explained in thorough manner. . recommendations for future service explained in thorough manner. More

Great service and fiery friendly stuff. I would definitely recommend Rudolph Honda to any friend I would definitely recommend Rudolph Honda to any friend More

Rick was very helpful and professional. He met me at the car and stayed in communication throughout the experience. He met me at the car and stayed in communication throughout the experience. More

Great customer service. Very helpful and professional. I would definitely recommend Rudolph Honda to future car buyers. Very helpful and professional. I would definitely recommend Rudolph Honda to future car buyers. More

Out standing job. Very good service and professionals working in your dealership. I will keep you in mind next time I need car service Very good service and professionals working in your dealership. I will keep you in mind next time I need car service More

Customer Service is great. My car almost got completely messed up after the oil change I got from them. According to them it was a faulty filter, however this could have ruined My car almost got completely messed up after the oil change I got from them. According to them it was a faulty filter, however this could have ruined the car. A little more attention to these issues before releasing the car after the service. More