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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
2,051 Reviews
Call Dealership (915) 845-4321
View Awards

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,051 reviews

September 24, 2023

Professional, courteous, and informative on the status of my vehicle. All areas of this Dealorship have shown to be above satisfactory. More

by AYSSA.PADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Natali Tarin
Report | Print
Sep 25, 2023 -

Rudolph Honda responded

Ayssa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 23, 2023

Excelente servicio , muy profesional y atentos , me atendió una joven hispana muy amable y servicial More

by barrazablanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natali Tarin
Report | Print
Sep 25, 2023 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 23, 2023

Rudolph Honda quickly took charge after being notified of our delimma hundreds of miles from home. Their care and professionalism to assist us was more than we had ever expected. They kept us informed as to More

by Dannysrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick B, Carlyle Meeks
Report | Print
Sep 25, 2023 -

Rudolph Honda responded

Danny, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 21, 2023

Professional, and always accurate on the time of service. Love Rudolph Honda on Red Road. More

by jmcgurk24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 22, 2023 -

Rudolph Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

September 20, 2023

Excelente customer service They were fast Y love my Honda suv Gabriel explain to us how works the SUV Thank you More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Gabriel Luna
Report | Print
Sep 20, 2023 -

Rudolph Honda responded

Thank you so much, Alicia, for choosing Rudolph Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 20, 2023

Good people to work with and discuss price. Helpful sales person and good at explaining things. More

by edfran77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Joseph Cuellar
Report | Print
Sep 20, 2023 -

Rudolph Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rudolph Honda! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 19, 2023

Great service. Got the job done. Fast fun and easy. I would recommend Rudolph Honda! More

by nickf350
Recommend Dealer
Yes
Employees Worked With
Willie Garcia
Report | Print
Sep 20, 2023 -

Rudolph Honda responded

Thank you for your 5 star review! We re so happy to learn we met all your expectations. Hope we continue earning your business. Claudia Aguilar Service Manager Rudolph Honda

September 18, 2023

Only thing that upsets me is not getting a response over my bad experience at Rudolph More

by jmartinez918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Natali Tarin
Report | Print
Sep 19, 2023 -

Rudolph Honda responded

Thank you for taking my call. Your opinion is very important to us. I'm glad we were able to get more to your side of the story and able to determine it was the time it took to replace the tire. After speaking with you, we could have definitely helped saved you time during your visit. Like I mentioned, we will take this as a training opportunity to ensure this doesn't happen in the future. Thank you again for your time and we hope to continue earning your business. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

Sep 19, 2023 -

jmartinez918 responded

I guess Rudolph Chevrolet spoiled me, staff especially Bernie, who provided exceptional service and were always wanting to make sure I was satisfied. But, I can’t get it out of my mind how I was being taken advantaged of over my tires incident. First needing 2 tires that were unrepairable with nails plus need for an alignment. Then after finding out I had Road Hazard coverage I just needed 1 tire replaced & no alignment needed. I want to trust those individuals that provide my service and now I’m leery about my future visits at Rudolph Honda. Juan Martinez (915)269-2866

September 16, 2023

.not too happy as I refinanced my car and received no incentives unlike when I leased my cars More

by a3l1l9i
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Gabriel Luna
Report | Print
Sep 18, 2023 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

September 15, 2023

My vehicle was in and out fast. Edith Perez had great customer service. Good Job! More

by YADIRA_VALENZUELA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlyle Meeks, Claudia Aguilar, Edith Perez
Report | Print
Sep 18, 2023 -

Rudolph Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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