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Rudolph Honda

El Paso, TX

4.7
1,991 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,991 reviews

February 19, 2025

Excellent service: delivered promptly and the cost estimate was precise. Overall, my experience was verry good. More

by gcalza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maynez
February 19, 2025

Everyone treated me as If I was someone special. That is what I think everyone wishes that they would be treated like. I am so impressed with the customer service here at Rudolph. More

by ralphg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Melanie Gabaldon
February 19, 2025

Good experience overall and very quick process. Angel did a good job during the buying process. More

by andradegolf
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lucas Grendahl, Angel Corral
February 19, 2025

I have been here multiple times and the service sucks. The first time i was looking to purchase and no rep came to assist us. Then i came for a recalll and was told the parts were not in. The next time i More

by Mitch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Lambing
Feb 20, 2025 -

Rudolph Honda responded

Thank you for taking the time to give us your feedback. We've been trying to reach you several times now and have left a couple voicemails to let you know your part is here. I'll have Taylor also send you a text today as a reminder.

February 16, 2025

Matthew was friendly and answered all my questions about the oil change. He also gave me info about the fuel pump too. More

by B.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Livingston
February 15, 2025

Ahí sus trabajadores son muy amables y serviciales con respecto a el taller da muy buen servicio More

by rchavez_30@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noemi Gutierrez
February 14, 2025

Gabe did great, he helped us a lot and he worked really well with us too. More

by ivettegarcia0817
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gabriel Luna
February 14, 2025

Went in for an oil change. When I left, smoke came out from under the hood & a strong burning smell. Had to return for oil spill on manifold. They did wash off the oil. Cleaned More

by gftcs1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Lambing, Joe Maynez, Rick Biernacki
Feb 20, 2025 -

Rudolph Honda responded

Thank you for taking the time to give us your feedback. We appreciate you giving us the opportunity to rectify the situation for you. We hope we can continue earning your business.

February 12, 2025

I appreciated the complimentary shuttle service and the friendliness of the staff. However, I cannot give a 5-star rating because they did not look to see if all items were completed on the recall list, an More

by Javen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Livingston
February 12, 2025

Great customer service from Rick and he provided me all the details for my vehicle More

by moses42685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Aguirre, Joe Maynez, Rick Biernacki, Jerry Morales
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