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Rudolph Honda
El Paso, TX
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Enjoyed Rick's personal attention Excellent experience from the reception by Rick to the service performed as requested. The time required for this B 1+2 service was reasonable and the Excellent experience from the reception by Rick to the service performed as requested. The time required for this B 1+2 service was reasonable and the price acceptable. More
Great experience with no hassle I had a wonderful experience buying from Rudolph Honda. No hassle experience and I got exactly what I was wanting based on my research. This dealershi I had a wonderful experience buying from Rudolph Honda. No hassle experience and I got exactly what I was wanting based on my research. This dealership will be highly recommended! More
Only place I'd recommend I had a really terrible experience at the east side Honda dealership on Lee Trevino. I felt that the staff was dismissive and that subpar parts were I had a really terrible experience at the east side Honda dealership on Lee Trevino. I felt that the staff was dismissive and that subpar parts were put in my vehicle under the guise of "saving you some money." The result? $2500+ worth of work had to be redone/replaced within a month. I wrote off all Honda dealerships in El Paso and tried to find a local, honest mechanic who would be able to service my vehicle. For small things, that worked fine. For larger things, the mechanic I found couldn't help me. I heard from friends that the west side Honda dealership was better. I was skeptical, plus I didn't know if it would be worth the two hour drive, one hour roundtrip to drop it off and the same to pick it up. Totally worth it. Rick is knowledgeable and competent. He took me through all of my options and told me what was urgent and what could wait. He was pleasant to work with, quick to get back to me when I dropped off my vehicle, and he tried to get me out of there as quickly as possible the day I decided to just wait. Totally worth the drive. More
Oil Change Came early and they gave me service early and did it quickly. The only time I've never loathed an oil change. Looking forward to the next one. Came early and they gave me service early and did it quickly. The only time I've never loathed an oil change. Looking forward to the next one. More
Recent Visit I took my 2008 Honda Civic in to have a recalled airbag replaced. I found everyone I had contact with to be courteous, friendly personnel, especially I took my 2008 Honda Civic in to have a recalled airbag replaced. I found everyone I had contact with to be courteous, friendly personnel, especially Tanya. More
Excellent customer service, fast service, The service man was very helpful and knowledgeable. The time frame he gave me was right on point. Please review service record, he deserves recognitio The service man was very helpful and knowledgeable. The time frame he gave me was right on point. Please review service record, he deserves recognition. More
excellent I called for a same day oil change and was quickly given an appt. it was excellent service and the staff was very helpful and friendly I called for a same day oil change and was quickly given an appt. it was excellent service and the staff was very helpful and friendly More
excellent!! Ed is my regular service writer and he is the best! He is always open and honest with me about my repair needs. His personality also makes dealing w Ed is my regular service writer and he is the best! He is always open and honest with me about my repair needs. His personality also makes dealing with Rudolph an excellent experience! More
Just an oil change Well, it was just an oil change and it was done fairly quickly considering how many people were ahead of me.. Everybody was super friendly Well, it was just an oil change and it was done fairly quickly considering how many people were ahead of me.. Everybody was super friendly More
New Honda Civic purchase Our salesman Gabriel went above and beyond and showed how much he cared about us during our transaction, we felt very important and loved his personal Our salesman Gabriel went above and beyond and showed how much he cared about us during our transaction, we felt very important and loved his personality. More