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Rudolph Honda

El Paso, TX

Overview
Reviews
Vehicles
4.7
1,912 Reviews
Call Dealership (915) 845-4321
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5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,912 reviews

January 21, 2025

Gabriel was very helpful and knowledgeable. My daughter and I were very impressed with his customer service. More

by BOBDURAN95
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Luna
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January 20, 2025

Lynn was amazing! She took her time with me and also used past experiences to describe the benefits of my new vehicle! I’d definitely recommend this company to anyone More

by shakeemhallsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn McPhatter
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January 19, 2025

I called Honda last Friday to see how I can check on my car battery since it was dead and could start up the car if when I jumped the battery. The person who answered the phone couldn't care less about my More

by afsaneh.eshaghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Aguirre
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Jan 21, 2025 -

Rudolph Honda responded

Hello, Thank you for taking time to give us your feedback. Your opinion is very important to us and can help us determine areas of training opportunity. I am sorry to learn that we were not able to meet your expectations during your last visit. I know the moment has passed but if there is anything we can do to help make it right by you please reach out to me at (915)845-4321. We hope we can continue earning your business with a much more pleasant experience for your in the future. Thank you again for your feedback. -Claudia Aguilar, Rudolph Honda Service Manager.

January 18, 2025

Joel was awesome and he provided great communication and service but the service center itself is terrible. More

by thelmaherrera86
Recommend Dealer
No
Employees Worked With
Joel Aguirre
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January 18, 2025

Service was quick and communication was good, it was a day full of cars but they made sure to have it ready on time. More

by nathania.gar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Livingston
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January 17, 2025

Professional technician and friendly clean waiting area well lit setting overall friendly and inviting environment More

by SBARAJAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Biernacki
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January 15, 2025

Great service representative and very timely I enjoy the staff at Rudolph Honda in El Paso More

by bettylgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaira Valles
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January 14, 2025

Very good service. Friendly. I liked the way they called me to let me know what my car needed. More

by joy.tellez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noemi Gutierrez
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January 14, 2025

Service provided by Rick Biernacki in express service was exemplary. On the reverse the lady in service dept called me and hung up on me. More

by SHMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Biernacki
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January 14, 2025

Joel Aguirre was awesome! He was super informative and had great customer service. Even took the time to explain all the maintenance procedures that were done to my car. This More

by sangria_alabado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Aguirre
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