Rudolph Honda
El Paso, TX
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Appreciate the prompt attention given to me and my problem and it was truthfully discussed with my son and me by Taylor;appreciate the shuttle service from and back to the dealership from my house wh problem and it was truthfully discussed with my son and me by Taylor;appreciate the shuttle service from and back to the dealership from my house which was timed very well and thank you Alex for driving in such a thoughtful manner (not over Transmountain) and in a safe manner--I realize it was an expensive repair but Taylor and the service man knew it was for my safety and well being --Claudia was also very attentive and quick with our registering when we drove into the service area--Thank you Rudolph staff!! More
Zaira is a great person to deal with when she was the one we were speaking too. When we called to get an update about the service needed a tech answered and was disrespectful didn’t ask for any information t we were speaking too. When we called to get an update about the service needed a tech answered and was disrespectful didn’t ask for any information to pull up the account to get the information we needed and all he said was when the cars done you’ll get a email or call l. Car was dropped off Monday estimated time for car to be done was Wednesday we didn’t get the car back until Friday that was the reason for our call just to get a update on when it would be done. More
Excellent and the most professional staff. Alan was the most patient & honest with me during the process. Additionally, your Finance Manager was awesome!! Alan was the most patient & honest with me during the process. Additionally, your Finance Manager was awesome!! More