Royal Oak Ford

A Quick, convenient, friendly, compassionate & affordable c. Royal Oak Ford was wonderful to me. I received a very quick response when inquiring online during my vehicle search I was able to drive off with my ca Royal Oak Ford was wonderful to me. I received a very quick response when inquiring online during my vehicle search I was able to drive off with my car choice the day after discussing prices and options for the vehicle that was best for me. All of the staff who helped out went above and beyond what could have been considered reasonable, in order to assist me during my purchase. I am very grateful for the excellent customer service I received from Heather, Jeremy, Don, Dennis & Sydney. I love my Explorer. It has everything I need for a reasonable price. It was very convenient to make my purchase and I was embraced with so much compassion with regard to my personal circumstances that allowed me to have a wonderful experience with Royal Oak Ford. More

Amazing service! Heather Miller was amazing! She went above and beyond to help me purchase my focus! I would recommend her and Royal Oak ford to everyone!! Heather Miller was amazing! She went above and beyond to help me purchase my focus! I would recommend her and Royal Oak ford to everyone!! More

Excellent salesman Devin and Manager Jeremy Very quick service by Devin. No pressure and I received great service by him and all the other people that waited on me. I told Devin what I wanted an Very quick service by Devin. No pressure and I received great service by him and all the other people that waited on me. I told Devin what I wanted and left with exactly that. Glenn More

So Excited about my New Escape! I had the best experience with Devin! I was so nervous about giving up my 16 year old Escape, and he made the process super easy. He found me a great I had the best experience with Devin! I was so nervous about giving up my 16 year old Escape, and he made the process super easy. He found me a great new 2018 Escape with all the exact options that I needed (including color!) that drives beautifully. He also got me amazing value for my trade-in and managed to take care of all of this in just a few days so I could be ready to ski up north. Thank you so much Devin! More

My favorite salesperson Understand up front, I am not someone who generally enjoys salespeople. I cringe when people come to my door for solicitations, and I find most salesp Understand up front, I am not someone who generally enjoys salespeople. I cringe when people come to my door for solicitations, and I find most salespeople in retail establishments to be pushy and opportunistic. Evilasio is a very different experience. While fully knowledgeable and helpful, he's so non-pushy that you'd almost swear he doesn't work on any commission at all. I felt comfortable with him right away, and that's why I've continued to buy cars from him. If you share my general skepticism of salespeople, try this non-salesperson salesperson. You'll probably be pleasantly surprised like I was. Highly recommended. More

Exactly What I Wanted!!! Every part of my experience with getting my new 2018 Escape from Royal Oak Ford was more than I could have ever asked for. Devin helped me through eve Every part of my experience with getting my new 2018 Escape from Royal Oak Ford was more than I could have ever asked for. Devin helped me through every step and took the time to explain things and answer all of my questions. He also took the time to really find out what I wanted and was able to find my dream car with all of the options I wanted/needed within the tight time constraints I had. Amazing experience and still in awe of my sparkly new Escape!!!😍 Thank you, Devin and Royal Oak Ford!!! More

Great Experience! Had a wonderful experience with Devin Carrier and the whole team. We’ve never paid such a great lease rate. Really feel like we were well taken care o Had a wonderful experience with Devin Carrier and the whole team. We’ve never paid such a great lease rate. Really feel like we were well taken care of. More

Mike Long is very attentive and patient Thank you to Mike Long! As always, we had a wonderful experience buying our car with Mike. He has always been available when we've needed him and it Thank you to Mike Long! As always, we had a wonderful experience buying our car with Mike. He has always been available when we've needed him and it feels like we are his only customers because he's so attentive. Buying a car can be a stressful experience, but Mike makes it easy and he makes sure you understand everything before you leave the dealership. He was also extremely patient and accommodating when we needed to bring our young children in for an appointment. He made everyone feel at home. We will continue to work with Mike and recommend him to family and friends when looking for a car. More

Purchase of new car My experience was excellent every thing was great service fast and attentive very good !i would recommend this dealer and my salesman to everyone I ap My experience was excellent every thing was great service fast and attentive very good !i would recommend this dealer and my salesman to everyone I appreciate the friendly fast way my purchase was executed More

Difficult terms from FMCC for A-Plan Lease on Explorer After having a bad experience at another Ford dealer, we tried Royal Oak Ford on Woodward Avenue (a participating True Car Dealer), for a A-Plan lease After having a bad experience at another Ford dealer, we tried Royal Oak Ford on Woodward Avenue (a participating True Car Dealer), for a A-Plan lease on a 2017 Explorer. Our salesperson Devin Carrier began the process and we also talked to Jermy Johnston. Devin located an Explorer that was equipped with what we wanted, and set us up on a test drive. Devin assisted us in completing all the paperwork on Saturday afternoon. It took to Monday to get everything back from FMCC with the work of the very experienced F&I professional Don Socia at RO Ford . We took delivery of the new Explorer last Monday evening and it has exceeded our expectations this first week of driving it. Our other Ford lease car (2017 Taurus) and the Explorer lease will bring us back to Royal Oak Ford when it is time to lease our next Ford vehicles. More