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Royal Oak Ford

Royal Oak, MI

4.9
1,179 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,179 reviews

July 29, 2026

My Wife & I really loved the 2024 Escape. We are really dis-appointed that the Escape line of vehicles has been discontinued and that the Bronco II is taking its place.Therefore, since we bot More

by jerrykaye377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Royal Oak Ford responded

Hello, reviews like yours provide encouraging feedback. If you’d like to discuss this matter with one of our staff members, please reach out to cathy.mason@royaloakford.com at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.

July 27, 2026

I had an excellent experience. The service was prompt, professional, and exceeded my expectations. Bob was friendly, attentive and made sure my needs were met. I highly recommend R More

by Brian/Kristen
Recommend Dealer
Yes
Employees Worked With
Bob
July 15, 2026

Great experience at Royal Oak Ford, Jeremy was a pleasure to work with and I love my new vehicle. More

by areynolds98
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Mexico
Jul 19, 2026 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 15, 2026

Was extremely satisfied with the entire process. Salesperson was warm, friendly, knowledgeable and placed no pressure on us. Would definitely recommend this dealership, especially this salesperson, More

by Dweaverdo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Terrell-Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Royal Oak Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

July 01, 2026

The Service Dept. Was & Always Been Good. I Have Had Our Ford Escapes Serviced At Royal Oak Ford For Years. Very Professional & They Make It Very Convenient For Me. I More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Royal Oak Ford responded

Hi Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Royal Oak Ford. We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2026

customer service was excellent they explain everything and made it very understandable, this was my third vehicle from here More

by carleehen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Terrell-Simon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Royal Oak Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2026

Jordan is an excellent salesman. He ensured that I was totally satisfied with my new vehicle. The dealership made sure that my vehicle was ready me my arrival. I would recommend Roya More

by DyWanda Knight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 20, 2026

All clean and easy. Professional process and review of my new car. Thank you very much. More

by kevin.m.malone77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Royal Oak Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2026

Transaction started on line, ending at the dealership, very easy process, no issues whatsoever. Thanks More

by Passthetorch2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gawronski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2026

Very pleased with the Costomer Service I received there. I have bern getting my cars there for many years. More

by grams53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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