Sidney Taylor

Great customer service and they value your time. Service go me in and out for an oil change in about 1 hour. Thank you to all the staff! Service go me in and out for an oil change in about 1 hour. Thank you to all the staff! More

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Larry is awesome. He makes car shopping easy and fun. Would recommend to all of my family and friends. Tell him what you’re looking for and he makes it happen! Would recommend to all of my family and friends. Tell him what you’re looking for and he makes it happen! More

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Royal Oak Ford has a wonderful sales team! Since 2018, my experiences are always especially made great by all of the awesome assistance provided by Heather Miller. Her representation of Royal Oak Ford's my experiences are always especially made great by all of the awesome assistance provided by Heather Miller. Her representation of Royal Oak Ford's service commitment has always been beyond exceptional in every way, from periodically checking in to see how I'm doing or if I need anything, to making sure I'm kept up to date with the best available offers, new features, and promo events. Even for my birthday, I appreciate her keeping in touch with me. She is very personable, knowledgeable and pleasant to work with, and I enjoy very much being welcomed by her when I visit the dealership. Thank you Heather for all you've done for me! I wish you much continued success in growing with Royal Oak Ford as you present your very best for customers like me! More

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When I first moved back to Michigan from Chicago in 2016, I was introduced to ROF. They made what can be a stressful process very easy, so they get my return business. Larry and Sidney were great to work w I was introduced to ROF. They made what can be a stressful process very easy, so they get my return business. Larry and Sidney were great to work with. More

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I had never bought a brand new car before. Devin was very knowledgeable and courteous. He made this process super fun and easy. Thanks! I would 100% recommend doing business with this man. knowledgeable and courteous. He made this process super fun and easy. Thanks! I would 100% recommend doing business with this man. More

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My name is Chantal and my husband’s name is Gary....we think that Vern is the BEST!!! Vern is professional, smart, knowledgeable and cordial. We will recommend him to all our family/friends! Vern u r the think that Vern is the BEST!!! Vern is professional, smart, knowledgeable and cordial. We will recommend him to all our family/friends! Vern u r the man!!! More

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Great Experience I was very impressed how this dealership handle everything from my first call on a used 2017 white Ford Explorer vehicle that I was interested in , th I was very impressed how this dealership handle everything from my first call on a used 2017 white Ford Explorer vehicle that I was interested in , then they follow up on the vehicle that I was looking at to keep me informed. Joe Cicala is one of the best used car salesman that I have ever run into, very polite never pushy and very informative on the vehicle I was looking for. I did buy it and then they had Sidney the tech specialist go over all the details of the vehicles electronics so I would understand how everything worked. I would recommend anybody looking for a new or used car to used Royal Oak Ford, I came from Macomb Twp and it was will worth the drive. Keep up the great customer service and putting your customers first! More

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Purchased 2017 Ford Fusion from Joe Cicala at Royal Oak Ford My last purchase experience at another large dealership was very unpleasant and I was not prepared for the warm and friendly, no pressure approach the My last purchase experience at another large dealership was very unpleasant and I was not prepared for the warm and friendly, no pressure approach the folks at Royal Oak Ford showed my wife and I last Friday. Our Salesman, Joe Cicala, as well as the finance person and Sidney made our purchase a breeze. Everyone was friendly and professional and the entire transaction took just a couple of hours. I will most likely purchase again from this dealer and will highly recommend them to others. More

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