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Royal Oak Ford

Royal Oak, MI

4.6
1,084 Reviews

27550 Woodward Ave

Royal Oak, MI

48067

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1,084 Reviews of Royal Oak Ford

February 19, 2018

Best dealship experience I’ve had I went into royal oak ford to find a new truck and was amazed on how well I was treated and and how hard Devin worked to find the truck that best fits More

by York88
Recommend Dealer
Yes
Employees Worked With
Jermey Johnston, Devin Carrier
Mar 06, 2018 -

Royal Oak Ford responded

Thank you for taking the time to let us know about your experience at Royal Oak Ford and with Devin and Jeremy. We encourage our entire staff to strive for excellence when it comes to our valued customers. We appreciate your business and look forward to serving you in the future. Enjoy your new truck!

February 19, 2018

1st Time experience First time going to Royal Oak Ford, Devin was very friendly and helpful throughout the whole process, and his manager even came by to make sure I was More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey Johnston, Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for your positive remarks. It is the policy of Royal Oak Ford to make certain that our guests and customers feel welcomed and comfortable. We are happy to know that Devin did just that. Buying a vehicle is a major purchase and we appreciate that you chose Royal Oak Ford. We look forward to serving you in the future. In the meantime enjoy your new vehicle!

February 18, 2018

Excellent Devin is great and takes care of all the complicated stuff to get you in and out fast and I highly recommend him and royal oak ford More

by Ajkay4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Feb 22, 2018 -

Royal Oak Ford responded

Thank you for choosing Royal Oak Ford. We are happy to hear that your car buying experience with us and with Devin was positive. We look forward to serving your automotive needs in the future.

February 15, 2018

Used C Max Loving my C Max !! Also have an incredible salesman in Mike Long. He always is there for us and we always leave satisfied. Than you Royal Oak Ford !! More

by Cbatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Long
Feb 22, 2018 -

Royal Oak Ford responded

Thank you for your feedback! Mike has been a valuable asset to the Royal Oak Ford organization and displays the professionalism that we encourage in all of our staff. Thank you for your business and we look forward to serving you in the future.

February 14, 2018

Wonderful new car buying experience with trade-in! Devin was an awesome salesman, he was extremely friendly and very helpful.. Devin said he was new to to saling cars, just starting out less then a ye More

by MaryannStr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Feb 22, 2018 -

Royal Oak Ford responded

Thank you for the great review! At Royal Oak Ford we encourage all of our staff to extend the best customer service possible and we are happy to hear that Devin has done so. We look forward to your future business, until then safe and happy driving.

February 05, 2018

Monday One of my friends recommended devin he did a great job finding what I liked ,he was very patient ,honest which is very rare to find that ,went over ev More

by Eminem1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Mason, Jermey Johnston, Steve Simon, Devin Carrier
Feb 20, 2018 -

Royal Oak Ford responded

Thank you for the feedback. Royal Oak Ford is always happy to hear from our valued customers that they received the great customer service that they deserve. Than you for choosing Royal Oak Ford and we look forward to earning your future business. Enjoy your new vehicle!

February 03, 2018

Last minute purchase of new car Found a good deal online at this location, two hours from my house. Decided to drive to where the price was right! Completed the purchase within a ma More

by Explorercrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Socia, HEATHER Miller
Feb 20, 2018 -

Royal Oak Ford responded

We appreciate that you chose Royal Oak Ford for your recent purchase. And we are happy to hear that you feel it was worth the drive! Heather has been a valuable addition to our sales staff. We look forward to earning your business in the future. Enjoy your new vehicle and safe travels!

February 02, 2018

Excellent sercice Heather went above and beyond in helping make my experience at royal oak ford as simple as possible. She was always very friendly and easy to contact More

by Brawalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
Feb 20, 2018 -

Royal Oak Ford responded

Royal Oak Ford appreciates your feedback and your business! It is good to hear that Heather provided you with the excellent service that you deserve. We look forward to serving your automotive needs in the future. In the meantime please be sure and reach out to us if you have any questions or if we can be of further assistance. Until then, safe and happy driving!

February 02, 2018

Transit Vans are complicated Heather was able to find us the perfect transit van which isn’t easy since they have so many variations and even we weren’t exactly sure what features More

by TomK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Socia, HEATHER Miller
Feb 20, 2018 -

Royal Oak Ford responded

Thank you for your feedback. We love to hear from our valued customers. At Royal Oak Ford we are proud of the professionalism and knowledge that our sales staff display and Heather is a fine example. We appreciate your business and hope to serve your automotive needs in the future. Enjoy your new vehicle!

February 02, 2018

thanks for all the help. I had a very good experience at royal oak ford. I will go there again. thanks again for all the help Heather. cya later, steve More

by dkjslfdjkde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
Feb 20, 2018 -

Royal Oak Ford responded

Royal Oak is glad to hear that you had a good experience at our dealership. Heather has been a valuable addition to our sales staff. We look forward to serving you in the future. Until then drive safe and happy!

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