Royal Oak Ford

Excellent service The whole team, Devin and Don went the extra mile to get me in a vehicle. My credit was under 600, they found a finance way that fit my credit rating The whole team, Devin and Don went the extra mile to get me in a vehicle. My credit was under 600, they found a finance way that fit my credit rating and help me to DRIVE away in a brand new vehicle. In September of 2017, I was looking for a car, not ready to buy, I called and talked to Devin, in December Devin called to see if I was ready. In February I received a call from Devin again. This time I was ready, but my credit wasn't. I told Devin, he said don't worry, that he would try several avenues to get me in a car. It took him 9 hours work (in between his other customers) one day and 3 hours the next. Devin in his job is very caring about his customers. He's persistent, goal driven, patient and kind. More

Easiest Car Purchase Ever Devin sold me a car yesterday and I can’t wait to do it again. He is a straight shooter and worked hard to make sure he gave us the best deal possible Devin sold me a car yesterday and I can’t wait to do it again. He is a straight shooter and worked hard to make sure he gave us the best deal possible. I traded in a car to lease a new Explorer and he was transparent and professional, I will come visit him again. Sal More

Purchased 2015 Ford Focus Outstanding service. Heather Miller went above and beyond to make sure I was able to purchase a vehicle ASAP after my previous car was totaled. She is Outstanding service. Heather Miller went above and beyond to make sure I was able to purchase a vehicle ASAP after my previous car was totaled. She is AMAZING!! It really put me at ease while dealing with my recent accident to know Heather was doing everything she could to make the purchase as easy as possible. Everyone that dealt with the actual closing was extremely fast, efficient and friendly. My family has been purchasing/leasing cars with Royal Oak Ford since I was in elementary school -- we keep coming back due to the awesome service. More

Great Experience! I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful. I have dealt with Royal Oak Ford for several years and have always had a good experience with their personnel. They are friendly and helpful. More

Amazing job My salesperson was Heather Miller. We had already been in contact before I came in, so she knew what I wanted and had a few cars ready for me to try. My salesperson was Heather Miller. We had already been in contact before I came in, so she knew what I wanted and had a few cars ready for me to try. Heather was very helpful in the process, compassionate, caring and she took the time to listen to my needs. I did not feel bullied, pressured or rushed at all. Heather was able to get what I wanted and the finance guy Don was able to get me financed at a great rate and payment. They were both beyond amazing and I would refer anyone to work with them. Great job guys! More

No Pressure Deal I contacted several dealers over a 24 hour period, Devin at Royal Oak Ford was the quickest to respond and the most accomodating. He was extremely pro I contacted several dealers over a 24 hour period, Devin at Royal Oak Ford was the quickest to respond and the most accomodating. He was extremely professional, but also has a laid back side that makes you feel at ease. There was literally not one pressure tactic used throughout my entire experience here, not Devin, not the "numbers" guy, no one. I have bought and sold several new and used vehicles over the past several years, not once has any of those experiences even come close to how awesome my experience was at Royal Oak Ford with Devin. My entire deal was done over text and email. By the time I went to the dealership, for the first time, the truck was sitting at the front waiting for me. Couple signatures, and i was out the door. I want to thank the entire staff at Royal Oak Ford for making me comfortable and confident in my decision. I will not go anywhere else, but you have to promise to keep Devin on board. More

Devin cares Devin is a solid guy. No b.s. He was very patient with us as we transitioned from another lease. He must have ran a dozen sets of numbers until we fou Devin is a solid guy. No b.s. He was very patient with us as we transitioned from another lease. He must have ran a dozen sets of numbers until we found the right deal on the right vehicle More

Greatest Experience If you’re interested in buying/leasing a Ford I highly recommend going to Royal Oak Ford and ask for Devin. He made my experience of leasing my first If you’re interested in buying/leasing a Ford I highly recommend going to Royal Oak Ford and ask for Devin. He made my experience of leasing my first car a breeze. Devin went above and beyond to find what I wanted and in the price range I was willing to spend. I will never go to anyone different when buying/leasing a car 10/10 experience keep it up!! More

Awesome Customer Service I worked with Devon Carrier and he did an awesome job showing me my options and was very up front with me on pricing. He was very personable and you c I worked with Devon Carrier and he did an awesome job showing me my options and was very up front with me on pricing. He was very personable and you could tell he was really passionate about his work. I had a great experience and always felt he had my best interest in mind. Thanks again for my new Focus ST More

Very Comfortable and Easy Salesmen and Dealership We had Devin as our Salesmen. He made the Lease Purchase very Comfortable. He worked with us for 1 month before we settled on the perfect vehicle. An We had Devin as our Salesmen. He made the Lease Purchase very Comfortable. He worked with us for 1 month before we settled on the perfect vehicle. And the people that work at Royal Oak Ford we friendly. We love our vehicle. More