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Royal Oak Ford

Royal Oak, MI

4.6
1,084 Reviews

27550 Woodward Ave

Royal Oak, MI

48067

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1,084 Reviews of Royal Oak Ford

September 08, 2017

Great Experience Leasing a new vehicle at Royal Oak Ford could not have been easier. I told Alex what I was interested in and he found me exactly what I was looking fo More

by LLD326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Goodson
Sep 11, 2017 -

Royal Oak Ford responded

Thank you so much for the great comments. We are delighted to hear that you are so happy with the customer care you received at Royal Oak Ford. We are proud of the professionalism and knowledge that our staff delivers with every new or pre-owned vehicle sale. Alex is committed to making certain his customers are happy with their new vehicle and understand all of the technology that make owning a new Ford exciting. Please don't hesitate to reach out if we can be of further service. Safe and happy driving!

September 07, 2017

Great Salesman This is the fourth vehicle i have bought or leased through John. He has always been a professional, well versed, willing to listen and friendly ma More

by joconn32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Sep 12, 2017 -

Royal Oak Ford responded

We appreciate your great remarks about your multiple experiences with Royal Oak Ford and John Agnello. We are always happy to hear when members of our staff have extended such great customer service. It is our policy that all of our staff members deliver an outstanding car buying experience. Thank you again for your continued patronage and we look forward to serving you in the future.

September 07, 2017

Great Experience at Royal Oak Ford (AGAIN) My family and I have bought more than ten cars from Evilasio Covacha. He has always given us great advice and top notch service. We plan on returning More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha
Sep 12, 2017 -

Royal Oak Ford responded

Thanks for taking the time to share your recent and past experience with Royal Oak Ford and Evilasio. We certainly appreciate your cumulative business and are happy to hear that you intend to continue the relationship. We understand that it is loyal customers like you that allow us to continue to grow. Thank you again and safe and happy driving!

September 07, 2017

Long time customer We have been buying our vehicles from Royal Oak Ford for years. Every time we come in to renew our leases our salesperson works very hard to make sure More

by Deana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Sep 12, 2017 -

Royal Oak Ford responded

Thank you Deana for sharing experience with Royal Oak Ford and with John. We know that it is because of loyal customers like you our business continues to grow. We appreciate your continued business and look forward to serving your automotive needs in the future. In the mean time safe and happy travels!

September 02, 2017

Honest. Accommodating. Quick. I worked with John Agnello on my most recent lease and he was fantastic. He helped me find the right vehicle, and didn't try to sell me anything I did More

by Eric
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Agnello, Mike McKenzie, Steve Simon
Sep 05, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your recent experience. We are happy to hear that John extended the great customer service that you deserve. It is Royal Oak Ford's policy to work hard to help achieve our customer's objectives in getting the best deal possible on the New vehicle and on their trade. We know that happy customers are responsible for helping our business grow. We appreciate your business and we look forward to serving you in the future.

September 01, 2017

Amazing. Quick. Steven Eby was extremely helpful getting me into a car that I love! He looked out for my best interest. He was extremely knowledgeable and was more th More

by kreiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Eby, Don Socia
Sep 01, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your car buying experience at Royal Oak Ford. We take pride in the training and knowledge of our professional staff. We are delighted to hear that Steve was able to assist you in finding the perfect vehicle that you love! We appreciate the opportunity to earn your business and look forward to earning it again in the future.

September 01, 2017

Great experience. They were all friendly. The whole process was very fast and efficient. John even showed us how to setup all of the features in the car. They did More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello, Steve Simon
Sep 01, 2017 -

Royal Oak Ford responded

Thank you for sharing the customer experience that you had here at Royal Oak Ford. We certainly love to hear from our valued customers. We believe that communication is vital to a long lasting relationship. Please don't hesitate to reach out to us for any future automotive needs. We appreciate your time and your business and look forward to serving you for many years to come..

August 30, 2017

Accommodating I was really happy how u was treated by evil! I knew exactly what I wanted and he helped me get the information I needed and quickly! He gave me a gre More

by MICHAEL ANDREW JOZEFIAK IV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evilasio Covacha, Jermey Johnston, Don Socia
Aug 31, 2017 -

Royal Oak Ford responded

Thank you for the great feedback! We greatly appreciate your business especially considering the distance that you drove to business with us. At Royal Oak Ford we believe that all of our customers deserve the best car buying experience possible. We can always rely on Evilasio to deliver that level of customer service. Again thank you and we look forward to serving your automotive needs in the future.

August 30, 2017

Best Dealership! Royal Oak Ford goes above and beyond to make their customers happy. From coffee to a rental car, they are the most professional dealership I have eve More

by Phyllis Mannarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello, Steve Simon, George Brostenianc
Sep 01, 2017 -

Royal Oak Ford responded

Thank you so much for taking the time to review the customer service that you have received at Royal Oak Ford. We love our customers and it is our policy to deliver the highest level of customer service in all of our departments. We appreciate your business and look forward to serving all of your automotive needs in the future.

August 29, 2017

Quick and easy Royal Oak Ford has great customer service. They won't let you walk out of the dealership with a vechicle that you don't like or want. They give very t More

by Brenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Agnello
Aug 29, 2017 -

Royal Oak Ford responded

Thank you for taking the time to share your experience with us. It is a pleasure for us to know that you were happy with the purchase and the delivery process here at Royal Oak Ford. We appreciate the opportunity to serve you and look forward to serving you in the future. Please don't hesitate to reach out to us or John for future automotive needs.

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