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Royal Oak Ford

Royal Oak, MI

4.7
1,110 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,110 reviews

February 14, 2018

Wonderful new car buying experience with trade-in! Devin was an awesome salesman, he was extremely friendly and very helpful.. Devin said he was new to to saling cars, just starting out less then a ye More

by MaryannStr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Feb 22, 2018 -

Royal Oak Ford responded

Thank you for the great review! At Royal Oak Ford we encourage all of our staff to extend the best customer service possible and we are happy to hear that Devin has done so. We look forward to your future business, until then safe and happy driving.

February 05, 2018

Monday One of my friends recommended devin he did a great job finding what I liked ,he was very patient ,honest which is very rare to find that ,went over ev More

by Eminem1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Mason, Jermey Johnston, Steve Simon, Devin Carrier
Feb 20, 2018 -

Royal Oak Ford responded

Thank you for the feedback. Royal Oak Ford is always happy to hear from our valued customers that they received the great customer service that they deserve. Than you for choosing Royal Oak Ford and we look forward to earning your future business. Enjoy your new vehicle!

February 03, 2018

Last minute purchase of new car Found a good deal online at this location, two hours from my house. Decided to drive to where the price was right! Completed the purchase within a ma More

by Explorercrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia
Feb 20, 2018 -

Royal Oak Ford responded

We appreciate that you chose Royal Oak Ford for your recent purchase. And we are happy to hear that you feel it was worth the drive! Heather has been a valuable addition to our sales staff. We look forward to earning your business in the future. Enjoy your new vehicle and safe travels!

February 02, 2018

Transit Vans are complicated Heather was able to find us the perfect transit van which isn’t easy since they have so many variations and even we weren’t exactly sure what features More

by TomK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia
Feb 20, 2018 -

Royal Oak Ford responded

Thank you for your feedback. We love to hear from our valued customers. At Royal Oak Ford we are proud of the professionalism and knowledge that our sales staff display and Heather is a fine example. We appreciate your business and hope to serve your automotive needs in the future. Enjoy your new vehicle!

February 02, 2018

Excellent sercice Heather went above and beyond in helping make my experience at royal oak ford as simple as possible. She was always very friendly and easy to contact More

by Brawalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Royal Oak Ford responded

Royal Oak Ford appreciates your feedback and your business! It is good to hear that Heather provided you with the excellent service that you deserve. We look forward to serving your automotive needs in the future. In the meantime please be sure and reach out to us if you have any questions or if we can be of further assistance. Until then, safe and happy driving!

February 02, 2018

thanks for all the help. I had a very good experience at royal oak ford. I will go there again. thanks again for all the help Heather. cya later, steve More

by dkjslfdjkde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Royal Oak Ford responded

Royal Oak is glad to hear that you had a good experience at our dealership. Heather has been a valuable addition to our sales staff. We look forward to serving you in the future. Until then drive safe and happy!

February 01, 2018

A Quick, convenient, friendly, compassionate & affordable c. Royal Oak Ford was wonderful to me. I received a very quick response when inquiring online during my vehicle search I was able to drive off with my ca More

by Ladies 1st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney, Jermey Johnston, Don Socia
Feb 01, 2018 -

Royal Oak Ford responded

Thank you so much for the feedback and wonderful comments! Royal Oak Ford is always happy to hear that our customers have received great service from our staff. We appreciate your business and we look forward to serving you in the future. Enjoy your new Explorer and again thank you for choosing Royal Oak Ford!

February 01, 2018

Amazing service! Heather Miller was amazing! She went above and beyond to help me purchase my focus! I would recommend her and Royal Oak ford to everyone!! More

by Megdev03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2018 -

Royal Oak Ford responded

Thank you for sharing your recent experience with Royal Oak Ford and with Heather. We are glad to know Heather provided you with the great service that you deserve. We appreciate your business and look forward to serving you in the future. In the meantime, safe and happy driving!

January 30, 2018

Excellent salesman Devin and Manager Jeremy Very quick service by Devin. No pressure and I received great service by him and all the other people that waited on me. I told Devin what I wanted an More

by Glennk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sales Manager., Devin Carrier
Jan 30, 2018 -

Royal Oak Ford responded

Thank you for your feedback! We are delighted to hear that you received the great service from Devin and Royal Oak staff that you deserve. We appreciate your business and look forward to serving you in the future. In the meantime enjoy your new vehicle and safe travels!

January 26, 2018

So Excited about my New Escape! I had the best experience with Devin! I was so nervous about giving up my 16 year old Escape, and he made the process super easy. He found me a great More

by maswein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Jan 26, 2018 -

Royal Oak Ford responded

Thank you for your great remarks about Royal Oak Ford and Devin. We are so glad to hear that you are happy with your new Escape and the service you received here. We look forward to assisting you with your future automotive needs. In the meantime please don't hesitate to reach out to us if you have any questions. Safe travels!

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