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Royal Oak Ford

Royal Oak, MI

4.7
1,111 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,111 reviews

March 01, 2018

Amazing job My salesperson was Heather Miller. We had already been in contact before I came in, so she knew what I wanted and had a few cars ready for me to try. More

by Escape18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Socia
Mar 12, 2018 -

Royal Oak Ford responded

Thank you for your feedback. It is our goal that all of our valued customers are completely satisfied with the service they receive hear at Royal Oak Ford. It is great to hear that Heather and Don provided that for you. Enjoy your new vehicle and thanks again for choosing Royal Oak Ford!

March 01, 2018

Purchased 2015 Ford Focus Outstanding service. Heather Miller went above and beyond to make sure I was able to purchase a vehicle ASAP after my previous car was totaled. She is More

by Chadsc66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

Royal Oak Ford responded

Thank you for sharing about the quality of service that Heather provided. Our number 1 goal is to provide the best car buying experience to our customers. We hope you will continue to choose Royal Oak Ford for all of your automotive needs. Enjoy your new vehicle and happy driving!

February 28, 2018

No Pressure Deal I contacted several dealers over a 24 hour period, Devin at Royal Oak Ford was the quickest to respond and the most accomodating. He was extremely pro More

by Swgetz88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Mason, Jermey Johnston, Steve Simon, Don Socia, Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for sharing your recent experience with Devin and with Royal Oak Ford. Devin has been an asset to our organization. We can always depend on him to extend the highest level of customer service. We understand that time is precious and we appreciate that took the time to give us your feedback. Thank you for choosing Royal Oak Ford and we look forward to serving you in the future.

February 26, 2018

Devin cares Devin is a solid guy. No b.s. He was very patient with us as we transitioned from another lease. He must have ran a dozen sets of numbers until we fou More

by Mquiz74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for your feedback. Buying or leasing a vehicle is a major purchase and we appreciate that you chose Royal Oak Ford. We encourage our staff to extend the best possible service to our valued customers. Devin can always be depended on to do just that. We look forward to serving you in the future.

February 24, 2018

Greatest Experience If you’re interested in buying/leasing a Ford I highly recommend going to Royal Oak Ford and ask for Devin. He made my experience of leasing my first More

by Carrier97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for taking the time to share your recent car leasing experience with Devin and with Royal Oak Ford. We appreciate your feedback and your business. We look forward to serving your automotive needs in the future.

February 22, 2018

Awesome Customer Service I worked with Devon Carrier and he did an awesome job showing me my options and was very up front with me on pricing. He was very personable and you c More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Mar 06, 2018 -

Royal Oak Ford responded

Thank you for the positive feedback! Devin does a great job for us and for his customers. We appreciate your business and look forward to serving you in the future. Enjoy your new vehicle and drive happy!

February 21, 2018

Very Comfortable and Easy Salesmen and Dealership We had Devin as our Salesmen. He made the Lease Purchase very Comfortable. He worked with us for 1 month before we settled on the perfect vehicle. An More

by Connie Maguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey Johnston, Don Socia, Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for your feedback. We are happy to hear that you had a positive car buying experience with Royal Oak Ford and with Devin. We appreciate your business and look forward to serving you in the future. Safe and happy driving!

February 19, 2018

Best dealship experience I’ve had I went into royal oak ford to find a new truck and was amazed on how well I was treated and and how hard Devin worked to find the truck that best fits More

by York88
Recommend Dealer
Yes
Employees Worked With
Jermey Johnston, Devin Carrier
Mar 06, 2018 -

Royal Oak Ford responded

Thank you for taking the time to let us know about your experience at Royal Oak Ford and with Devin and Jeremy. We encourage our entire staff to strive for excellence when it comes to our valued customers. We appreciate your business and look forward to serving you in the future. Enjoy your new truck!

February 19, 2018

1st Time experience First time going to Royal Oak Ford, Devin was very friendly and helpful throughout the whole process, and his manager even came by to make sure I was More

by SD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey Johnston, Devin Carrier
Mar 08, 2018 -

Royal Oak Ford responded

Thank you for your positive remarks. It is the policy of Royal Oak Ford to make certain that our guests and customers feel welcomed and comfortable. We are happy to know that Devin did just that. Buying a vehicle is a major purchase and we appreciate that you chose Royal Oak Ford. We look forward to serving you in the future. In the meantime enjoy your new vehicle!

February 18, 2018

Excellent Devin is great and takes care of all the complicated stuff to get you in and out fast and I highly recommend him and royal oak ford More

by Ajkay4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Feb 22, 2018 -

Royal Oak Ford responded

Thank you for choosing Royal Oak Ford. We are happy to hear that your car buying experience with us and with Devin was positive. We look forward to serving your automotive needs in the future.

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