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Royal Oak Ford

Royal Oak, MI

4.8
1,134 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,134 reviews

April 10, 2018

Love my Edge! Love Devin! Devin was so helpful in finding the car for me. Devin also took the time to show me the features of the car and setup my phone. Great experience! More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Devin Carrier
Apr 17, 2018 -

Royal Oak Ford responded

We are happy to hear that you had a great experience with Devin and with Royal Oak Ford. Please let us know when we can be of service again. In the meantime safe and happy driving!

April 07, 2018

Great experience The guys at Royal Oak Ford were very helpful and did a great job finding me a new car. Mark and Ray were especially helpful and made sure I found exac More

by FordEscapeFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lange, Ray Kupka
Apr 17, 2018 -

Royal Oak Ford responded

Thank you for your feedback. It is good to know that Mark and Ray were able to assist you in finding the perfect Escape. Thank you for choosing Royal Oak Ford and we look forward to serving you again in the future.

April 07, 2018

Friendly service We came in at a very busy time, but Ray was very friendly and helpful and kept the process moving along. Would recommend to anyone. More

by Gobot
Recommend Dealer
Yes
Employees Worked With
Ray Kupka
Apr 17, 2018 -

Royal Oak Ford responded

Thanks for taking the time to give us your feedback. And thank you for choosing Royal Oak Ford. Your recommendation means everything to us. We appreciate your business and look forward to serving you in the future.

April 05, 2018

Ask for Larry Moore at Royal Oak Ford Larry Moore and Royal oak ford are the best way to go for any car buyer looking for quality service. This is my third vehicle from Larry, and i keep c More

by Clubberlang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great radio station choice. Classic Funk, Steve Simon, Larry Moore
Apr 17, 2018 -

Royal Oak Ford responded

Thank you so much for your feedback and your loyal patronage. We are happy to hear that Larry has continued to extend the great customer care that you deserve. We look forward to serving you again. In the meantime, safe and happy driving.

April 04, 2018

Great second experience at Royal Oak Ford I am grateful to Larry and Jamal at Royal Oak Ford for helping me to lease my second Escape through this dealership. They worked hard to earn my busi More

by karine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal, Larry Moore
Apr 17, 2018 -

Royal Oak Ford responded

Thank you for the great remarks. We are delighted t hear that you had such a positive experience. It is our objective to make certain that our valued customers receive the highest level of customer care and we can always count on Larry and Jamal to deliver. We appreciate your business and look forward to your continued patronage. Enjoy your ne Escape!

April 03, 2018

My experience Devin is an amazing guy to work with. His customer service is awesome! He is very knowledgeable and had no problem answering any questions I had. Devi More

by tinker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for the positive feedback. We are happy to hear that Devin extended to you great customer care. We take pride in the knowledge and professionalism of our staff. Devin is a prime example. Thank for choosing Royal Oak Ford and we look forward to your future business! Enjoy your new Ford!

April 03, 2018

Incredible experience! Devin Carrier went above and beyond to get me into a car that I could afford. Thank you to everyone at Royal Oak Ford for a wonderful car buying exper More

by H3n50n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for sharing! It is great to know that Devin was able to assist you in achieving your objective and provided you with a wonderful car buying experience. Your recommendation means a lot to us and we look forward to serving you again in the future! Safe and happy driving.

April 03, 2018

New Car and Great Price!!!! I’ve been dealing with Larry since I got my first leased vehicle and his service has always been phenomenal! Thanks Larry and Royal Oak Ford!! More

by JalenAnkton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Mason, Don Socia, Larry Moore
Apr 12, 2018 -

Royal Oak Ford responded

Thanks for the great feedback! We are happy to know that you received phenomenal service from Larry. We encourage all of our staff to extend great service and Larry is a prime example. Enjoy your new Ford and we look forward to serving you in the future.

March 30, 2018

Devin is the man! Beyond thankful I went through him! I took my time getting out of a lease and was on and off about turning it in early. Once I made the decision to go ahead I then had a lot of questions More

by Outdoorsmen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon, Devin Carrier
Apr 12, 2018 -

Royal Oak Ford responded

Thank you for sharing about your recent experience with Devin and Royal Oak Ford. We are delighted to hear that Devin extended the great customer care that you deserve. Thank you for choosing Royal Oak Ford and we look forward to your future business. Enjoy your new Ford!

March 30, 2018

Great experience. Fantastic customer service Larry Moore and the Royal Oak team delivered more than I expected. Thanks and keep it up the great customer service and fantastic deals. Much apprecia More

by Luke123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Moore
Apr 12, 2018 -

Royal Oak Ford responded

It is always great to hear when our staff has gone above and beyond! You deserve the highest level of customer care. Thank you for choosing Royal Oak Ford. We look forward to serving you in the future. In the meantime safe and happy driving!

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